3 Replies Latest reply on Sep 8, 2009 8:51 AM by bshopp

    To get support

      Hi all,

       

      To get support from vendor (solarwinds) we need to pay or its free? if it is pay how much it will cost for one time support? how to proceed that?

       

      Regards,

      CRK

        • Re: To get support
          bshopp

          Can you give a little more background.  Are you evaluating the software or are you an existing customer?

            • Re: To get support

              i am using solarwinds orion NPM v8.0.2 with SL500.  i am supporting to my client, now i am facing the problem with the alert is not updating on the last 25 events. it happens regularly,eventhough all the services are running.

               

              can you suggest your ideas on this.

               

              Regards,

              CRK