Hello,
I wrote a web page that uses an iframe to display some of the Orion maps along with CallCenter information for our Service Desk. Since the upgrade to 9.5, the maps haven't been loading properly. Instead of the map populating properly, the text "An unexpected error occured." is placed where the map should be. It seems to display correctly the first time through the rotation, then never again.
Here's a screenshot.
Thoughts?
Sep 3, 2009 1:48 PM
I had to do this because of 9.5s original slowness issue.
I ended up writing a script to bounce the Orion Information Services (both) and scheduled every hour. That helped.
Since, I've updated to SP4 and disbled the tasks and it seems to be working better now.
One other thing to keep an eye on is to ensure that the page refreshes at specified intervals.
I found that I had to create views for each of the frame maps and reference the view to get them to refresh properly.
Sep 8, 2009 4:09 PM
Yes I am. The links I use are directly to the maps.
I noticed if I make the maps into views and reference the views, I had much better luck for some reason. I did this for refresh issues, but it might help until support gets back with you.
This error may be caused by many different problems. I suggest opening a support ticket.
The error may be caused by a content being cached in the used IFRAME. If you cycle pages in an IFRAME using javascript, the URL requested needs to be modified with every refresh. To do this, add a random number to the URL so it is like "MapView.aspx?Map=europe&random=xxx" where xxx is the random number.
Sep 3, 2009 2:50 PM