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We had some issues with the UI not showing up on WebEx/Go To Meeting type systems. This I believe will also extend to Citrix environments. Are you using any such technology to access the box?
I have seen this behavior on an incomplete installation. I recommend you uninstall it and try again. Did you install it directly on the Exchange server? You can do this but you don't have to. The monitor can be installed on your PC and will monitor the exchange server form there. This make it much more useful.
Thanks for your quick replies! Yes, i am using UltraVNC which is simliar to WebEx, so i guess that explains it.
I had installed it directly on the exchange server, so i have now installed it on my PC and it is running fine now.
many thanks for your help!