4 Replies Latest reply on Sep 22, 2009 12:10 PM by kweise

    Reset Notification without receiving initial Alert

      I have after hours alerts setup to send out a text message if a node is down for 30 minutes or more.  The alerts are working great however at times i received the Reset action before i ever get the initial notification that the node was down.

      The reason im guessing i dont get the Alert is because i have it delayed until it exists for 30 minutes.  Shouldnt i receive the actual Alert before a reset action is executed?

      any help would great.  Thanks in advance!