0 Replies Latest reply on Jul 30, 2009 5:42 AM by jedski

    Email Alert Escalation

    jedski

      Case #108407

       

      > Due to the design of NPM, there is not link between the TRIGGER and RESET
      > tabs.
      >
      > As they do not share the information, it is not possible to send the emails
      > to the latest escalated.
      >
      > And to the question on attaching images, it is not possible, and not in the
      > design.
      >
      > For these, you might want to drop a feature request in THWACK.
      >

      Would like to request for the feature if possible, to send a reset email to the latest escalated email and attaching images if possible.

      thanks,

      Jed