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NPM Events Tab Autorefresh (Orion 9.5.0 SLX)

lehgamx over 14 years ago

Hi All,

Recently i've upgraded my Orion from 8.5 to 9.5.0 SLX but in this new version, the Events Tab doesn't auto-refresh every "X" minutes. However Home tab, syslog tab, etc., perform an auto-refresh every "X" minuts according to Web Console global settings.

Is it normal? Is there a fix to solve this issue?

Best Regards,

Luis Hernandez

0 AMSW over 14 years ago

I also have the same issue running 9.5 SP4. Anyone else have this issue?
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0 kloby over 14 years ago in reply to AMSW

same thing by me, no refresh at network summary homepage, actualy there is, but in 1h-2h late. On event page everything is updated.
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0 FormerMember over 14 years ago in reply to kloby

Please open a support ticket so we can see what's going on.
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0 mattdaniel over 14 years ago in reply to FormerMember

Is there a fix for the auto-refresh on the Events page?
-Matt
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0 MarieB over 14 years ago in reply to mattdaniel

Matt--
I've checked with development and the auto-refresh on the Events page should work. If it does not, if you wouldn't mind opening a support ticket and reference this thread, that would be great.
Many thanks,
M
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0 bshopp over 14 years ago in reply to mattdaniel

Try this as a temp workaround
1.      Backup Inetpub/SolarWinds/Orion/NetPerfMon/Events.aspx
2.      Edit the above file
3.      Insert
<orion:Reposter ID="Reposter1" runat="server" />
Below
<asp:ScriptManager id="ScriptManager1" runat="server" />
at approximately line 15 of the file
4.      Save the file
5.      Refresh the page and observe that it now reloads at the specified refresh rate.
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0 Ralphr over 14 years ago in reply to bshopp

I am running 9.5 SP4 and while your suggested workaround had an effect on my events page it still is not reading in new events when it refreshes. Every X minutes you do see the screen refresh take place (you did not see this prior to your suggestion) but it is more like a re-paint of the existing screen as it still does not populate the display with new events.
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0 bshopp over 14 years ago in reply to Ralphr

Please open a support ticket so they can take a look at what is going on
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