1 Reply Latest reply on Jul 22, 2009 12:47 PM by bshopp

Thin Access Point - false down alerts

flipton Jul 22, 2009 10:49 AM

Running NPM 9.5sp2, new installation. NPM sends frequent and numerous down/up alerts [several minutes apart] from a particular Cisco 1131 AP. The Cisco WCS system says the AP is up and the unit continues to respond to pings. The switch port servicing the AP show no errors and normal connection configuration [100m/full dup]. As far as I can tell the AP unit maintains client connectivity and access. The controller configures each AP identically and the firmware is up to date on all the APs.

Has anyone else seen this behavior? I don't think increasing the time between polls would be appropriate. Any advice/suggestions appreciated.

Re: Thin Access Point - false down alerts

bshopp Jul 22, 2009 12:47 PM (in response to flipton)

We get the list of thin ap's from the controller itself. I have not heard of any other user reporting this behavior, but might be best to open a ticket to investigate.
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