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NPM 9.5 SP2 error

Hi

When I try to update from NPM 9.5 SP1 (with hotfix) to SP2 nothing happens.

The logfile tells me I have a diffrent version of NPM or that it's missing.

Below is the SP2 install logfile:

----------------------------

Update Started for SolarWinds Orion Network Performance Monitor 9.5 SP2 -- 20-07-2009 11:50:13,60
 
  Stopping Services
  Stopping Service NetPerfMonService
  Service is stopped
  Stopping Service OrionModuleEngine
  Service is stopped
  Stopping Service SolarwindsSyslogService
  Service is stopped
  Stopping Service SolarWindsAlertingEngine
  Service is stopped
  Stopping Service SolarWindsTrapService
  Service is stopped
  Stopping Service SWInfoServiceSvc
  Service is stopped
  Stopping Service SWOrionInformationServicev1
  Service is stopped
  Stopping Service SWJobEngineSvc
  Service is stopped
  Stopping Service SWJobSchedulerSvc
  Service is stopped
  Stopping Service NetFlowService
  Service is stopped
  Stopping Service VoipMonitorService
  Service is stopped
  Stopping Service SolarWindsSyslogService
  Service is stopped
  Stopping Service SolarWindsWirelessNetworksService
  Service is stopped
  Waiting for NetPerfMonService.exe to exit
  Process is stopped
  Waiting for SolarWinds.BusinessLayerHost.exe to exit
  Process is stopped
  Waiting for TrapService.exe to exit
  Process is stopped
  Waiting for SyslogService.exe to exit
  Process is stopped
  Waiting for AlertingEngine.exe to exit
  Process is stopped
  Waiting for SolarWinds.InformationService.Service.exe to exit
  Process is stopped
  Waiting for SWJobEngineSvc.exe to exit
  Process is stopped
  Waiting for SWJobSchedulerSvc.exe to exit
  Process is stopped
  Waiting for SWJobEngineWorker.exe to exit
  Process is stopped
  Waiting for NetFlowService.exe to exit
  Process is stopped
  Waiting for VoipMonitorService.exe to exit
  Process is stopped
  Waiting for SyslogService.exe to exit
  Process is stopped
  Waiting for WirelessPollingService.exe to exit
  Process is stopped
  Unloading OrionNPMWeb
  Copying files to C:\Program Files\Solarwinds\Orion\
  Executing [xcopy "C:\Documents and Settings\username\Local Settings\Temp\1\pb2A\\Files\*.*" "C:\Program Files\Solarwinds\Orion\" /E /Y /F /R]
C:\Documents and Settings\username\Local Settings\Temp\1\pb2A\Files\AccountLimitationBuilder.exe -> C:\Program Files\Solarwinds\Orion\AccountLimitationBuilder.exe
C:\Documents and Settings\username\Local Settings\Temp\1\pb2A\Files\AlertingEngine.exe -> C:\Program Files\Solarwinds\Orion\AlertingEngine.exe
C:\Documents and Settings\username\Local Settings\Temp\1\pb2A\Files\ConfigurationWizard.exe -> C:\Program Files\Solarwinds\Orion\ConfigurationWizard.exe
C:\Documents and Settings\username\Local Settings\Temp\1\pb2A\Files\CustomPropertyEditor.exe -> C:\Program Files\Solarwinds\Orion\CustomPropertyEditor.exe
C:\Documents and Settings\username\Local Settings\Temp\1\pb2A\Files\MonitorPollingEngines.exe -> C:\Program Files\Solarwinds\Orion\MonitorPollingEngines.exe
C:\Documents and Settings\username\Local Settings\Temp\1\pb2A\Files\NetPerfMon-WebSite.zip -> C:\Program Files\Solarwinds\Orion\NetPerfMon-WebSite.zip
C:\Documents and Settings\username\Local Settings\Temp\1\pb2A\Files\NetPerfMon.Charts -> C:\Program Files\Solarwinds\Orion\NetPerfMon.Charts
C:\Documents and Settings\username\Local Settings\Temp\1\pb2A\Files\NetPerfMonDiscovery.exe -> C:\Program Files\Solarwinds\Orion\NetPerfMonDiscovery.exe
C:\Documents and Settings\username\Local Settings\Temp\1\pb2A\Files\NPM.Installer.Package.zip -> C:\Program Files\Solarwinds\Orion\NPM.Installer.Package.zip
C:\Documents and Settings\username\Local Settings\Temp\1\pb2A\Files\Orion8NetPerfMon.dll -> C:\Program Files\Solarwinds\Orion\Orion8NetPerfMon.dll
C:\Documents and Settings\username\Local Settings\Temp\1\pb2A\Files\OrionCoreDatabaseScheme.dbConfig -> C:\Program Files\Solarwinds\Orion\OrionCoreDatabaseScheme.dbConfig
C:\Documents and Settings\username\Local Settings\Temp\1\pb2A\Files\OrionNetPerfMon.exe -> C:\Program Files\Solarwinds\Orion\OrionNetPerfMon.exe
C:\Documents and Settings\username\Local Settings\Temp\1\pb2A\Files\OrionNPMMapEngine.dll -> C:\Program Files\Solarwinds\Orion\OrionNPMMapEngine.dll
C:\Documents and Settings\username\Local Settings\Temp\1\pb2A\Files\OrionNPMStatus8.dll -> C:\Program Files\Solarwinds\Orion\OrionNPMStatus8.dll
C:\Documents and Settings\username\Local Settings\Temp\1\pb2A\Files\OrionNPMWeb.dll -> C:\Program Files\Solarwinds\Orion\OrionNPMWeb.dll
C:\Documents and Settings\username\Local Settings\Temp\1\pb2A\Files\OrionReportScheduler.exe -> C:\Program Files\Solarwinds\Orion\OrionReportScheduler.exe
C:\Documents and Settings\username\Local Settings\Temp\1\pb2A\Files\OrionReportWriter.exe -> C:\Program Files\Solarwinds\Orion\OrionReportWriter.exe
C:\Documents and Settings\username\Local Settings\Temp\1\pb2A\Files\OrionWeb.dll -> C:\Program Files\Solarwinds\Orion\OrionWeb.dll
C:\Documents and Settings\username\Local Settings\Temp\1\pb2A\Files\OrionWebBackup.exe -> C:\Program Files\Solarwinds\Orion\OrionWebBackup.exe
C:\Documents and Settings\username\Local Settings\Temp\1\pb2A\Files\PollsPerSecondTuning.exe -> C:\Program Files\Solarwinds\Orion\PollsPerSecondTuning.exe
C:\Documents and Settings\username\Local Settings\Temp\1\pb2A\Files\SolarWinds.ConfigurationWizard.Common.dll -> C:\Program Files\Solarwinds\Orion\SolarWinds.ConfigurationWizard.Common.dll
C:\Documents and Settings\username\Local Settings\Temp\1\pb2A\Files\SolarWinds.ConfigurationWizard.IIS7.dll -> C:\Program Files\Solarwinds\Orion\SolarWinds.ConfigurationWizard.IIS7.dll
C:\Documents and Settings\username\Local Settings\Temp\1\pb2A\Files\SolarWinds.NPM.Base.dll -> C:\Program Files\Solarwinds\Orion\SolarWinds.NPM.Base.dll
C:\Documents and Settings\username\Local Settings\Temp\1\pb2A\Files\SolarWinds.NPM.BusinessLayer.dll -> C:\Program Files\Solarwinds\Orion\SolarWinds.NPM.BusinessLayer.dll
C:\Documents and Settings\username\Local Settings\Temp\1\pb2A\Files\SolarWinds.NPM.Common.dll -> C:\Program Files\Solarwinds\Orion\SolarWinds.NPM.Common.dll
C:\Documents and Settings\username\Local Settings\Temp\1\pb2A\Files\SolarWinds.NPM.Utils.exe -> C:\Program Files\Solarwinds\Orion\SolarWinds.NPM.Utils.exe
C:\Documents and Settings\username\Local Settings\Temp\1\pb2A\Files\SolarWinds.Orion.Common.dll -> C:\Program Files\Solarwinds\Orion\SolarWinds.Orion.Common.dll
C:\Documents and Settings\username\Local Settings\Temp\1\pb2A\Files\SolarWinds.Orion.Core.Discovery.Jobs.dll -> C:\Program Files\Solarwinds\Orion\SolarWinds.Orion.Core.Discovery.Jobs.dll
C:\Documents and Settings\username\Local Settings\Temp\1\pb2A\Files\SWAlertActions8.dll -> C:\Program Files\Solarwinds\Orion\SWAlertActions8.dll
C:\Documents and Settings\username\Local Settings\Temp\1\pb2A\Files\SWAlertEngine8.dll -> C:\Program Files\Solarwinds\Orion\SWAlertEngine8.dll
C:\Documents and Settings\username\Local Settings\Temp\1\pb2A\Files\SWTrapService.exe -> C:\Program Files\Solarwinds\Orion\SWTrapService.exe
C:\Documents and Settings\username\Local Settings\Temp\1\pb2A\Files\TestAlerts.exe -> C:\Program Files\Solarwinds\Orion\TestAlerts.exe
C:\Documents and Settings\username\Local Settings\Temp\1\pb2A\Files\Information Service\1.0\SolarWinds.Orion.Common.dll -> C:\Program Files\Solarwinds\Orion\Information Service\1.0\SolarWinds.Orion.Common.dll
C:\Documents and Settings\username\Local Settings\Temp\1\pb2A\Files\Information Service\2.0\SolarWinds.Data.Providers.Orion.dll -> C:\Program Files\Solarwinds\Orion\Information Service\2.0\SolarWinds.Data.Providers.Orion.dll
C:\Documents and Settings\username\Local Settings\Temp\1\pb2A\Files\Information Service\2.0\SolarWinds.Orion.Common.dll -> C:\Program Files\Solarwinds\Orion\Information Service\2.0\SolarWinds.Orion.Common.dll
C:\Documents and Settings\username\Local Settings\Temp\1\pb2A\Files\Information Service\2.0\Schemas\OrionSchema.xml -> C:\Program Files\Solarwinds\Orion\Information Service\2.0\Schemas\OrionSchema.xml
C:\Documents and Settings\username\Local Settings\Temp\1\pb2A\Files\Reports\95th Percentile Traffic Rate - Last 7 Days.OrionReport -> C:\Program Files\Solarwinds\Orion\Reports\95th Percentile Traffic Rate - Last 7 Days.OrionReport
C:\Documents and Settings\username\Local Settings\Temp\1\pb2A\Files\Reports\95th Percentile Traffic Rate - Last_Month.OrionReport -> C:\Program Files\Solarwinds\Orion\Reports\95th Percentile Traffic Rate - Last_Month.OrionReport
C:\Documents and Settings\username\Local Settings\Temp\1\pb2A\Files\Reports\95th Percentile Traffic Rate - This_Month.OrionReport -> C:\Program Files\Solarwinds\Orion\Reports\95th Percentile Traffic Rate - This_Month.OrionReport
C:\Documents and Settings\username\Local Settings\Temp\1\pb2A\Files\Reports\Total_Energy_Consumption_and_Savings_Network-Wide_-_Last_7_Days.OrionReport -> C:\Program Files\Solarwinds\Orion\Reports\Total_Energy_Consumption_and_Savings_Network-Wide_-_Last_7_Days.OrionReport
C:\Documents and Settings\username\Local Settings\Temp\1\pb2A\Files\Reports\Total_Energy_Consumption_and_Savings_Network-Wide_-_Last_Month.OrionReport -> C:\Program Files\Solarwinds\Orion\Reports\Total_Energy_Consumption_and_Savings_Network-Wide_-_Last_Month.OrionReport
C:\Documents and Settings\username\Local Settings\Temp\1\pb2A\Files\Reports\Total_Energy_Consumption_and_Savings_Network-Wide_-_This_Month.OrionReport -> C:\Program Files\Solarwinds\Orion\Reports\Total_Energy_Consumption_and_Savings_Network-Wide_-_This_Month.OrionReport
C:\Documents and Settings\username\Local Settings\Temp\1\pb2A\Files\Reports\Total_Energy_Consumption_and_Savings_per_EnergyWise_Device_-_Last_7_Days.OrionReport -> C:\Program Files\Solarwinds\Orion\Reports\Total_Energy_Consumption_and_Savings_per_EnergyWise_Device_-_Last_7_Days.OrionReport
C:\Documents and Settings\username\Local Settings\Temp\1\pb2A\Files\Reports\Total_Energy_Consumption_and_Savings_per_EnergyWise_Device_-_Last_Month.OrionReport -> C:\Program Files\Solarwinds\Orion\Reports\Total_Energy_Consumption_and_Savings_per_EnergyWise_Device_-_Last_Month.OrionReport
C:\Documents and Settings\username\Local Settings\Temp\1\pb2A\Files\Reports\Total_Energy_Consumption_and_Savings_per_EnergyWise_Device_-_This_Month.OrionReport -> C:\Program Files\Solarwinds\Orion\Reports\Total_Energy_Consumption_and_Savings_per_EnergyWise_Device_-_This_Month.OrionReport
45 File(s) copied
  Copy Complete
  Updating Information Serivce
  Executing [ msiexec /quiet /update "C:\Documents and Settings\username\Local Settings\Temp\1\pb2A\\InformationService2.0SP1.msp" /L*v InformationServiceSP1.log ]
T h e   u p g r a d e   p a t c h   c a n n o t   b e   i n s t a l l e d   b y   t h e   W i n d o w s   I n s t a l l e r   s e r v i c e   b e c a u s e   t h e   p r o g r a m   t o   b e   u p g r a d e d   m a y   b e   m i s s i n g ,   o r   t h e   u p g r a d e   p a t c h   m a y   u p d a t e   a   d i f f e r e n t   v e r s i o n   o f   t h e   p r o g r a m .   V e r i f y   t h a t   t h e   p r o g r a m   t o   b e   u p g r a d e d   e x i s t s   o n   y o u r   c o m p u t e r   a n d   t h a t   y o u   h a v e   t h e   c o r r e c t   u p g r a d e   p a t c h .
 
 ---------------------

Am I the only one that have this problem?