Hi
When I try to update from NPM 9.5 SP1 (with hotfix) to SP2 nothing happens.
The logfile tells me I have a diffrent version of NPM or that it's missing.
Below is the SP2 install logfile:
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Update Started for SolarWinds Orion Network Performance Monitor 9.5 SP2 -- 20-07-2009 11:50:13,60
Stopping Services
Stopping Service NetPerfMonService
Service is stopped
Stopping Service OrionModuleEngine
Service is stopped
Stopping Service SolarwindsSyslogService
Service is stopped
Stopping Service SolarWindsAlertingEngine
Service is stopped
Stopping Service SolarWindsTrapService
Service is stopped
Stopping Service SWInfoServiceSvc
Service is stopped
Stopping Service SWOrionInformationServicev1
Service is stopped
Stopping Service SWJobEngineSvc
Service is stopped
Stopping Service SWJobSchedulerSvc
Service is stopped
Stopping Service NetFlowService
Service is stopped
Stopping Service VoipMonitorService
Service is stopped
Stopping Service SolarWindsSyslogService
Service is stopped
Stopping Service SolarWindsWirelessNetworksService
Service is stopped
Waiting for NetPerfMonService.exe to exit
Process is stopped
Waiting for SolarWinds.BusinessLayerHost.exe to exit
Process is stopped
Waiting for TrapService.exe to exit
Process is stopped
Waiting for SyslogService.exe to exit
Process is stopped
Waiting for AlertingEngine.exe to exit
Process is stopped
Waiting for SolarWinds.InformationService.Service.exe to exit
Process is stopped
Waiting for SWJobEngineSvc.exe to exit
Process is stopped
Waiting for SWJobSchedulerSvc.exe to exit
Process is stopped
Waiting for SWJobEngineWorker.exe to exit
Process is stopped
Waiting for NetFlowService.exe to exit
Process is stopped
Waiting for VoipMonitorService.exe to exit
Process is stopped
Waiting for SyslogService.exe to exit
Process is stopped
Waiting for WirelessPollingService.exe to exit
Process is stopped
Unloading OrionNPMWeb
Copying files to C:\Program Files\Solarwinds\Orion\
Executing [xcopy "C:\Documents and Settings\username\Local Settings\Temp\1\pb2A\\Files\*.*" "C:\Program Files\Solarwinds\Orion\" /E /Y /F /R]
C:\Documents and Settings\username\Local Settings\Temp\1\pb2A\Files\AccountLimitationBuilder.exe -> C:\Program Files\Solarwinds\Orion\AccountLimitationBuilder.exe
C:\Documents and Settings\username\Local Settings\Temp\1\pb2A\Files\AlertingEngine.exe -> C:\Program Files\Solarwinds\Orion\AlertingEngine.exe
C:\Documents and Settings\username\Local Settings\Temp\1\pb2A\Files\ConfigurationWizard.exe -> C:\Program Files\Solarwinds\Orion\ConfigurationWizard.exe
C:\Documents and Settings\username\Local Settings\Temp\1\pb2A\Files\CustomPropertyEditor.exe -> C:\Program Files\Solarwinds\Orion\CustomPropertyEditor.exe
C:\Documents and Settings\username\Local Settings\Temp\1\pb2A\Files\MonitorPollingEngines.exe -> C:\Program Files\Solarwinds\Orion\MonitorPollingEngines.exe
C:\Documents and Settings\username\Local Settings\Temp\1\pb2A\Files\NetPerfMon-WebSite.zip -> C:\Program Files\Solarwinds\Orion\NetPerfMon-WebSite.zip
C:\Documents and Settings\username\Local Settings\Temp\1\pb2A\Files\NetPerfMon.Charts -> C:\Program Files\Solarwinds\Orion\NetPerfMon.Charts
C:\Documents and Settings\username\Local Settings\Temp\1\pb2A\Files\NetPerfMonDiscovery.exe -> C:\Program Files\Solarwinds\Orion\NetPerfMonDiscovery.exe
C:\Documents and Settings\username\Local Settings\Temp\1\pb2A\Files\NPM.Installer.Package.zip -> C:\Program Files\Solarwinds\Orion\NPM.Installer.Package.zip
C:\Documents and Settings\username\Local Settings\Temp\1\pb2A\Files\Orion8NetPerfMon.dll -> C:\Program Files\Solarwinds\Orion\Orion8NetPerfMon.dll
C:\Documents and Settings\username\Local Settings\Temp\1\pb2A\Files\OrionCoreDatabaseScheme.dbConfig -> C:\Program Files\Solarwinds\Orion\OrionCoreDatabaseScheme.dbConfig
C:\Documents and Settings\username\Local Settings\Temp\1\pb2A\Files\OrionNetPerfMon.exe -> C:\Program Files\Solarwinds\Orion\OrionNetPerfMon.exe
C:\Documents and Settings\username\Local Settings\Temp\1\pb2A\Files\OrionNPMMapEngine.dll -> C:\Program Files\Solarwinds\Orion\OrionNPMMapEngine.dll
C:\Documents and Settings\username\Local Settings\Temp\1\pb2A\Files\OrionNPMStatus8.dll -> C:\Program Files\Solarwinds\Orion\OrionNPMStatus8.dll
C:\Documents and Settings\username\Local Settings\Temp\1\pb2A\Files\OrionNPMWeb.dll -> C:\Program Files\Solarwinds\Orion\OrionNPMWeb.dll
C:\Documents and Settings\username\Local Settings\Temp\1\pb2A\Files\OrionReportScheduler.exe -> C:\Program Files\Solarwinds\Orion\OrionReportScheduler.exe
C:\Documents and Settings\username\Local Settings\Temp\1\pb2A\Files\OrionReportWriter.exe -> C:\Program Files\Solarwinds\Orion\OrionReportWriter.exe
C:\Documents and Settings\username\Local Settings\Temp\1\pb2A\Files\OrionWeb.dll -> C:\Program Files\Solarwinds\Orion\OrionWeb.dll
C:\Documents and Settings\username\Local Settings\Temp\1\pb2A\Files\OrionWebBackup.exe -> C:\Program Files\Solarwinds\Orion\OrionWebBackup.exe
C:\Documents and Settings\username\Local Settings\Temp\1\pb2A\Files\PollsPerSecondTuning.exe -> C:\Program Files\Solarwinds\Orion\PollsPerSecondTuning.exe
C:\Documents and Settings\username\Local Settings\Temp\1\pb2A\Files\SolarWinds.ConfigurationWizard.Common.dll -> C:\Program Files\Solarwinds\Orion\SolarWinds.ConfigurationWizard.Common.dll
C:\Documents and Settings\username\Local Settings\Temp\1\pb2A\Files\SolarWinds.ConfigurationWizard.IIS7.dll -> C:\Program Files\Solarwinds\Orion\SolarWinds.ConfigurationWizard.IIS7.dll
C:\Documents and Settings\username\Local Settings\Temp\1\pb2A\Files\SolarWinds.NPM.Base.dll -> C:\Program Files\Solarwinds\Orion\SolarWinds.NPM.Base.dll
C:\Documents and Settings\username\Local Settings\Temp\1\pb2A\Files\SolarWinds.NPM.BusinessLayer.dll -> C:\Program Files\Solarwinds\Orion\SolarWinds.NPM.BusinessLayer.dll
C:\Documents and Settings\username\Local Settings\Temp\1\pb2A\Files\SolarWinds.NPM.Common.dll -> C:\Program Files\Solarwinds\Orion\SolarWinds.NPM.Common.dll
C:\Documents and Settings\username\Local Settings\Temp\1\pb2A\Files\SolarWinds.NPM.Utils.exe -> C:\Program Files\Solarwinds\Orion\SolarWinds.NPM.Utils.exe
C:\Documents and Settings\username\Local Settings\Temp\1\pb2A\Files\SolarWinds.Orion.Common.dll -> C:\Program Files\Solarwinds\Orion\SolarWinds.Orion.Common.dll
C:\Documents and Settings\username\Local Settings\Temp\1\pb2A\Files\SolarWinds.Orion.Core.Discovery.Jobs.dll -> C:\Program Files\Solarwinds\Orion\SolarWinds.Orion.Core.Discovery.Jobs.dll
C:\Documents and Settings\username\Local Settings\Temp\1\pb2A\Files\SWAlertActions8.dll -> C:\Program Files\Solarwinds\Orion\SWAlertActions8.dll
C:\Documents and Settings\username\Local Settings\Temp\1\pb2A\Files\SWAlertEngine8.dll -> C:\Program Files\Solarwinds\Orion\SWAlertEngine8.dll
C:\Documents and Settings\username\Local Settings\Temp\1\pb2A\Files\SWTrapService.exe -> C:\Program Files\Solarwinds\Orion\SWTrapService.exe
C:\Documents and Settings\username\Local Settings\Temp\1\pb2A\Files\TestAlerts.exe -> C:\Program Files\Solarwinds\Orion\TestAlerts.exe
C:\Documents and Settings\username\Local Settings\Temp\1\pb2A\Files\Information Service\1.0\SolarWinds.Orion.Common.dll -> C:\Program Files\Solarwinds\Orion\Information Service\1.0\SolarWinds.Orion.Common.dll
C:\Documents and Settings\username\Local Settings\Temp\1\pb2A\Files\Information Service\2.0\SolarWinds.Data.Providers.Orion.dll -> C:\Program Files\Solarwinds\Orion\Information Service\2.0\SolarWinds.Data.Providers.Orion.dll
C:\Documents and Settings\username\Local Settings\Temp\1\pb2A\Files\Information Service\2.0\SolarWinds.Orion.Common.dll -> C:\Program Files\Solarwinds\Orion\Information Service\2.0\SolarWinds.Orion.Common.dll
C:\Documents and Settings\username\Local Settings\Temp\1\pb2A\Files\Information Service\2.0\Schemas\OrionSchema.xml -> C:\Program Files\Solarwinds\Orion\Information Service\2.0\Schemas\OrionSchema.xml
C:\Documents and Settings\username\Local Settings\Temp\1\pb2A\Files\Reports\95th Percentile Traffic Rate - Last 7 Days.OrionReport -> C:\Program Files\Solarwinds\Orion\Reports\95th Percentile Traffic Rate - Last 7 Days.OrionReport
C:\Documents and Settings\username\Local Settings\Temp\1\pb2A\Files\Reports\95th Percentile Traffic Rate - Last_Month.OrionReport -> C:\Program Files\Solarwinds\Orion\Reports\95th Percentile Traffic Rate - Last_Month.OrionReport
C:\Documents and Settings\username\Local Settings\Temp\1\pb2A\Files\Reports\95th Percentile Traffic Rate - This_Month.OrionReport -> C:\Program Files\Solarwinds\Orion\Reports\95th Percentile Traffic Rate - This_Month.OrionReport
C:\Documents and Settings\username\Local Settings\Temp\1\pb2A\Files\Reports\Total_Energy_Consumption_and_Savings_Network-Wide_-_Last_7_Days.OrionReport -> C:\Program Files\Solarwinds\Orion\Reports\Total_Energy_Consumption_and_Savings_Network-Wide_-_Last_7_Days.OrionReport
C:\Documents and Settings\username\Local Settings\Temp\1\pb2A\Files\Reports\Total_Energy_Consumption_and_Savings_Network-Wide_-_Last_Month.OrionReport -> C:\Program Files\Solarwinds\Orion\Reports\Total_Energy_Consumption_and_Savings_Network-Wide_-_Last_Month.OrionReport
C:\Documents and Settings\username\Local Settings\Temp\1\pb2A\Files\Reports\Total_Energy_Consumption_and_Savings_Network-Wide_-_This_Month.OrionReport -> C:\Program Files\Solarwinds\Orion\Reports\Total_Energy_Consumption_and_Savings_Network-Wide_-_This_Month.OrionReport
C:\Documents and Settings\username\Local Settings\Temp\1\pb2A\Files\Reports\Total_Energy_Consumption_and_Savings_per_EnergyWise_Device_-_Last_7_Days.OrionReport -> C:\Program Files\Solarwinds\Orion\Reports\Total_Energy_Consumption_and_Savings_per_EnergyWise_Device_-_Last_7_Days.OrionReport
C:\Documents and Settings\username\Local Settings\Temp\1\pb2A\Files\Reports\Total_Energy_Consumption_and_Savings_per_EnergyWise_Device_-_Last_Month.OrionReport -> C:\Program Files\Solarwinds\Orion\Reports\Total_Energy_Consumption_and_Savings_per_EnergyWise_Device_-_Last_Month.OrionReport
C:\Documents and Settings\username\Local Settings\Temp\1\pb2A\Files\Reports\Total_Energy_Consumption_and_Savings_per_EnergyWise_Device_-_This_Month.OrionReport -> C:\Program Files\Solarwinds\Orion\Reports\Total_Energy_Consumption_and_Savings_per_EnergyWise_Device_-_This_Month.OrionReport
45 File(s) copied
Copy Complete
Updating Information Serivce
Executing [ msiexec /quiet /update "C:\Documents and Settings\username\Local Settings\Temp\1\pb2A\\InformationService2.0SP1.msp" /L*v InformationServiceSP1.log ]
T h e u p g r a d e p a t c h c a n n o t b e i n s t a l l e d b y t h e W i n d o w s I n s t a l l e r s e r v i c e b e c a u s e t h e p r o g r a m t o b e u p g r a d e d m a y b e m i s s i n g , o r t h e u p g r a d e p a t c h m a y u p d a t e a d i f f e r e n t v e r s i o n o f t h e p r o g r a m . V e r i f y t h a t t h e p r o g r a m t o b e u p g r a d e d e x i s t s o n y o u r c o m p u t e r a n d t h a t y o u h a v e t h e c o r r e c t u p g r a d e p a t c h .
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Am I the only one that have this problem?