Would you be able to post a screenshot of your (1) trap/filter rule and (2) the trap viewer when the trap comes in?
I have checked several times that the rule is set up correctly
To check this, I usually use an action to color the Traps being collected.
If the action is not executed, then your alert/rule is not properly configured or the Trap Service is encountering an issue which should be seen in the windows events.
I tried your suggestion and found where the filter had to much information. Thanks for the suggestion.