8 Replies Latest reply on Mar 16, 2010 5:06 PM by MarieB

    Orion NPM 9.5 SP2-Problem during installation NPM 9.5

      I am Install Win 2K3 SP2 Enterprise Edition Service Pack 2, v.4478, MSSQL Server2K8 SP2. After that I installed NPM SLX 9.5 SP2 and just before and of the installation I got this message:

      Database configuration failed: Failure importing sample map

      Please help!?

      HW:
      Product Name ProLiant DL380 G3
      Processor Package 1 (Socket 1, Core = 1) Intel Xeon Processor @ 3.06 Ghz
      Processor Package 2 (Socket 2, Core = 1) Intel Xeon Processor @ 3.06 Ghz
      Operating system environment Microsoft(R) Windows(R) Server 2003, Enterprise Edition, Service Pack 2, v.4478 (Build 3790)
      Total memory - 10240 Mbytes
      Board 0
      DIMM 1 ( DDR ) 2048 Mbytes (266 MHz)
      DIMM 2 ( DDR ) 2048 Mbytes (266 MHz)
      DIMM 3 ( DDR ) 2048 Mbytes (266 MHz)
      DIMM 4 ( DDR ) 2048 Mbytes (266 MHz)
      DIMM 5 ( DDR ) 1024 Mbytes (266 MHz)
      DIMM 6 ( DDR ) 1024 Mbytes (266 MHz)
      ECC memory installed Yes
      Hardware PAE enabled No
      Communication
      Serial Port 1 (Address 3F8h)
      USB Device 1 USB UHCI Root Hub
      USB Device 2 ServerWorks (RCC) PCI to USB Open Host Controller
      Network Controller 1, Slot 0 NC7781 Gigabit Server Adapter
      Network Controller 2, Slot 0 NC7781 Gigabit Server Adapter
      Network Controller 3, Slot 1 NC1020 Gigabit Server Adapter
      Storage
      Diskette Drive 1 HighDensity 1.44
      Optical Drive 1 TEAC CD-224E at Primary/Master
      Physical Hard Drive 1, Controller Slot 0 36.4 Gbytes 10K RPM - COMPAQ BD03685A24
      Physical Hard Drive 2, Controller Slot 0 36.4 Gbytes 10K RPM - COMPAQ BD03685A24
      Physical Hard Drive 3, Controller Slot 0 72.8 Gbytes 10K RPM - COMPAQ BD07286224
      Physical Hard Drive 4, Controller Slot 0 72.8 Gbytes 10K RPM - COMPAQ BD07286224
      Physical Hard Drive 5, Controller Slot 0 72.8 Gbytes 10K RPM - COMPAQ BD07285A25
      Tape Drive 0, Controller Slot 0 HP C7438A
      Logical Disks
      C: Logical Disk 1 ~ 36.41GB
      D: Logical Disk 2 ~ 145.66GB
      PCI Slots
      PCI Slot 1 In Use
      PCI Slot 2 Available
      PCI Slot 3 Available


      Error Web site:
      Orion Website Error
      An error has occurred with the Orion website.

      Additional Information
      System.ServiceModel.CommunicationException: The socket connection was aborted. This could be caused by an error processing your message or a receive timeout being exceeded by the remote host, or an underlying network resource issue. Local socket timeout was '00:01:00'. ---> System.Net.Sockets.SocketException: An existing connection was forcibly closed by the remote host
         at System.Net.Sockets.Socket.Receive(Byte[] buffer, Int32 offset, Int32 size, SocketFlags socketFlags)
         at System.ServiceModel.Channels.SocketConnection.ReadCore(Byte[] buffer, Int32 offset, Int32 size, TimeSpan timeout, Boolean closing)
         --- End of inner exception stack trace ---

      Server stack trace:
         at System.ServiceModel.Channels.SocketConnection.ReadCore(Byte[] buffer, Int32 offset, Int32 size, TimeSpan timeout, Boolean closing)
         at System.ServiceModel.Channels.SocketConnection.Read(Byte[] buffer, Int32 offset, Int32 size, TimeSpan timeout)
         at System.ServiceModel.Channels.DelegatingConnection.Read(Byte[] buffer, Int32 offset, Int32 size, TimeSpan timeout)
         at System.ServiceModel.Channels.ConnectionUpgradeHelper.InitiateUpgrade(StreamUpgradeInitiator upgradeInitiator, IConnection& connection, ClientFramingDecoder decoder, IDefaultCommunicationTimeouts defaultTimeouts, TimeoutHelper& timeoutHelper)
         at System.ServiceModel.Channels.ClientFramingDuplexSessionChannel.SendPreamble(IConnection connection, ArraySegment`1 preamble, TimeoutHelper& timeoutHelper)
         at System.ServiceModel.Channels.ClientFramingDuplexSessionChannel.DuplexConnectionPoolHelper.AcceptPooledConnection(IConnection connection, TimeoutHelper& timeoutHelper)
         at System.ServiceModel.Channels.ConnectionPoolHelper.EstablishConnection(TimeSpan timeout)
         at System.ServiceModel.Channels.ClientFramingDuplexSessionChannel.OnOpen(TimeSpan timeout)
         at System.ServiceModel.Channels.CommunicationObject.Open(TimeSpan timeout)
         at System.ServiceModel.Channels.ServiceChannel.OnOpen(TimeSpan timeout)
         at System.ServiceModel.Channels.CommunicationObject.Open(TimeSpan timeout)

      Exception rethrown at [0]:
         at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)
         at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type)
         at System.ServiceModel.ICommunicationObject.Open(TimeSpan timeout)
         at System.ServiceModel.Channels.LayeredChannel`1.OnOpen(TimeSpan timeout)
         at System.ServiceModel.Channels.SecurityChannelFactory`1.ClientSecurityChannel`1.OnOpen(TimeSpan timeout)
         at System.ServiceModel.Channels.CommunicationObject.Open(TimeSpan timeout)
         at System.ServiceModel.Security.SecuritySessionSecurityTokenProvider.DoOperation(SecuritySessionOperation operation, EndpointAddress target, Uri via, SecurityToken currentToken, TimeSpan timeout)
         at System.ServiceModel.Security.SecuritySessionSecurityTokenProvider.GetTokenCore(TimeSpan timeout)
         at System.IdentityModel.Selectors.SecurityTokenProvider.GetToken(TimeSpan timeout)
         at System.ServiceModel.Security.SecuritySessionClientSettings`1.ClientSecuritySessionChannel.OnOpen(TimeSpan timeout)
         at System.ServiceModel.Channels.CommunicationObject.Open(TimeSpan timeout)
         at System.ServiceModel.Channels.ServiceChannel.OnOpen(TimeSpan timeout)
         at System.ServiceModel.Channels.CommunicationObject.Open(TimeSpan timeout)
         at System.ServiceModel.Channels.CommunicationObject.Open()

      Exception rethrown at [1]:
         at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)
         at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type)
         at System.ServiceModel.ICommunicationObject.Open()
         at SolarWinds.NPM.Common.NPMBusinessLayerProxy.Connect(String host, String port)
         at SolarWinds.NPM.Common.NPMBusinessLayerProxy..ctor(String host, String port, HandleBusinessLayerException exceptionDelegate)
         at SolarWinds.NPM.Common.NPMBusinessLayerProxy.TryToConnect(String host, String port, HandleBusinessLayerException exceptionHandler)
         at SolarWinds.NPM.Common.NPMBusinessLayerProxy.CreateNPMBusinessLayerProxy(HandleBusinessLayerException exceptionHandler)
         at NetworkObjectControl.OnInit(EventArgs e)
         at System.Web.UI.Control.InitRecursive(Control namingContainer)
         at System.Web.UI.Control.InitRecursive(Control namingContainer)
         at System.Web.UI.Control.InitRecursive(Control namingContainer)
         at System.Web.UI.Control.InitRecursive(Control namingContainer)
         at System.Web.UI.Control.InitRecursive(Control namingContainer)
         at System.Web.UI.Control.InitRecursive(Control namingContainer)
         at System.Web.UI.Control.InitRecursive(Control namingContainer)
         at System.Web.UI.Control.InitRecursive(Control namingContainer)
         at System.Web.UI.Control.InitRecursive(Control namingContainer)
         at System.Web.UI.Control.InitRecursive(Control namingContainer)
         at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)


      MSSQL Server 2K8:
      Overall summary:
        Final result:                  Passed
        Exit code (Decimal):           0
        Exit message:                  Passed
        Start time:                    2009-07-13 09:40:24
        End time:                      2009-07-13 10:01:57
        Requested action:              Patch

      Instance MSSQLSERVER overall summary:
        Final result:                  Passed
        Exit code (Decimal):           0
        Exit message:                  Passed
        Start time:                    2009-07-13 09:43:45
        End time:                      2009-07-13 10:01:45
        Requested action:              Patch

      Machine Properties:
        Machine name:                  XXXX
        Machine processor count:       4
        OS version:                    Windows Server 2003
        OS service pack:               Service Pack 2, v.4478
        OS region:                     United States
        OS language:                   English (United States)
        OS architecture:               x86
        Process architecture:          32 Bit
        OS clustered:                  No

      Product features discovered:
        Product              Instance             Instance ID                    Feature                                  Language             Edition              Version         Clustered
        Sql Server 2008      MSSQLSERVER          MSSQL10.MSSQLSERVER            Database Engine Services                 1033                 Enterprise Edition   10.0.1600.22    No       
        Sql Server 2008      MSSQLSERVER          MSSQL10.MSSQLSERVER            SQL Server Replication                   1033                 Enterprise Edition   10.0.1600.22    No       
        Sql Server 2008      MSSQLSERVER          MSSQL10.MSSQLSERVER            Full-Text Search                         1033                 Enterprise Edition   10.0.1600.22    No       
        Sql Server 2008      MSSQLSERVER          MSAS10.MSSQLSERVER             Analysis Services                        1033                 Enterprise Edition   10.0.1600.22    No       
        Sql Server 2008      MSSQLSERVER          MSRS10.MSSQLSERVER             Reporting Services                       1033                 Enterprise Edition   10.0.1600.22    No       
        Sql Server 2008                                                          Management Tools - Basic                 1033                 Enterprise Edition   10.0.1600.22    No       
        Sql Server 2008                                                          Management Tools - Complete              1033                 Enterprise Edition   10.0.1600.22    No       
        Sql Server 2008                                                          Client Tools Connectivity                1033                 Enterprise Edition   10.0.1600.22    No       
        Sql Server 2008                                                          Client Tools Backwards Compatibility     1033                 Enterprise Edition   10.0.1600.22    No       
        Sql Server 2008                                                          Client Tools SDK                         1033                 Enterprise Edition   10.0.1600.22    No       
        Sql Server 2008                                                          Integration Services                     1033                 Enterprise Edition   10.0.1600.22    No       

      Package properties:
        Description:                   SQL Server Database Services 2008
        SQLProductFamilyCode:          {628F8F38-600E-493D-9946-F4178F20A8A9}
        ProductName:                   SQL2008
        Type:                          RTM
        Version:                       10
        SPLevel:                       1
        KBArticle:                     KB968369
        KBArticleHyperlink:            http://support.microsoft.com/?kbid=968369
        PatchType:                     SP
        AssociateHotfixBuild:          0
        Platform:                      x86
        PatchLevel:                    10.1.2531.0
        ProductVersion:                10.0.1600.22
        GDRReservedRange:              10.0.1000.0:10.0.1099.0;10.0.3000.0:10.0.3099.0
        PackageName:                   SQLServer2008-KB968369-x86.exe
        Installation location:         d:\f54e0049e45c17a3ee04d8c8656d\x86\setup\

      Updated product edition:
        Instance             Edition            
        MSSQLSERVER          ENTERPRISE         

      User Input Settings:
        ACTION:                        Patch
        ALLINSTANCES:                  False
        CLUSTERPASSIVE:                False
        CONFIGURATIONFILE:            
        HELP:                          False
        INDICATEPROGRESS:              False
        INSTANCENAME:                  <empty>
        QUIET:                         False
        QUIETSIMPLE:                   False
        X86:                           False

      Rules with failures:

      Global rules:

      There are no scenario-specific rules.

      Rules report file:               C:\Program Files\Microsoft SQL Server\100\Setup Bootstrap\Log\20090713_094018\SystemConfigurationCheck_Report.htm