4 Replies Latest reply on Jul 15, 2009 7:59 AM by chvgms

    Alerts

    chvgms
      Hi,

      I am doing a POC of Solarwinds(Orion NPM V9 SLX) NPM. I have configured a cisco 3750 switch as  node to solarwinds and Configured couple of interfaces to mintor. I am not getting the email alert  when the interface goes down. The below is the error message.

      Error Number--2147220975
      Jul-13 13:44:21.45 : 3860 :       AlertID=9    NetworkObjectID = N:1
      Jul-13 13:44:23.97 : 5792 :   Error Sending E-Mail via SMTP Server (10.158.0.38).
      Jul-13 13:44:23.97 : 5792 :       To: krishnamraju.saripalle@broadridge.com,sridhar.chintalapudi@broadridge.com
      Jul-13 13:44:23.98 : 5792 :       CC:
      Jul-13 13:44:23.98 : 5792 :       BCC:
      Jul-13 13:44:23.98 : 5792 :       Trigger Subject Pre-Parse:Alert: ${Caption} on ${NodeName} is ${Status}
      Jul-13 13:44:24.00 : 5792 :       Trigger Subject Post-Parse:Alert: 1FSW1-3750 on 1FSW1-3750 is Up
      Jul-13 13:44:24.00 : 5792 :       Trigger Message Pre-Parse:Alert: Interface ${Caption} on ${NodeName} is ${Status}.
      Jul-13 13:44:24.00 : 5792 :       Trigger Message Post-Parse:Alert: Interface 1FSW1-3750 on 1FSW1-3750 is Up.
      Jul-13 13:44:24.02 : 5792 :       The message could not be sent to the SMTP server. The transport error code was 0x800ccc15. The server response was not available

      Thanks,
      Sridhar