3 Replies Latest reply on Jul 3, 2009 4:07 AM by Oristilli

    Orion sending false alerts

      Orion NPM (currently running on SP5 of version 9.1) keeps alerting us on an interval of 60sec that a network printer has rebooted even though the printer is still online. I have carried out the following troubleshooting steps - Ensuring that both device and the switch port is connected to are on the same duplex and speed settings. I have tried configuring them both as auto and then speed 100/duplex full but that hasn't changed anything. I am hoping solarwinds can advise why orion would send out false alerts that the device has rebooted. The printer model in this incident is a konica Minolta 7145 and its a multifunctional device