5 Replies Latest reply on Jul 7, 2009 3:52 PM by gwj002

    Flow graphs stop generating

      Every few hours, at most, my net flow graphs stop generating. They get stuck on loading with the loading wheel constantly spinning. The netflow service itself hasn't crashed. Restarting the service doesn't fix the problem, so I don't believe my trouble are isolated to the flow service. I end up having to restart most of the services to get them working again. When I do everything is fine for a while. In fact, there are in gaps in the graph for the period when the graphs stop generating, so it's still recieving flows. Has anyone else had this problem?

        • Re: Flow graphs stop generating
          Yann

          Hi,

          How is performing the DB when the graphs stop generating? Do you see a bottleneck e.g. on the disks ?

            • Re: Flow graphs stop generating

              It's performance is fine. No more read rights than when I normally try to view flow graphs. Upgraded to nta 3.5. This did not fix the problem.  We are monitoring 16 4500s and 3 6500s. Here's the specs of the database:

              OS Name     Microsoft® Windows Server® 2008 Standard
              Version     6.0.6001 Service Pack 1 Build 6001
              Other OS Description      Not Available
              OS Manufacturer     Microsoft Corporation
              System Name     WINMGTSQL01
              System Manufacturer     Dell Inc.
              System Model     PowerEdge 2950
              System Type     X86-based PC
              Processor     Intel(R) Xeon(R) CPU           E5450  @ 3.00GHz, 2992 Mhz, 4 Core(s), 4 Logical Processor(s)
              Processor     Intel(R) Xeon(R) CPU           E5450  @ 3.00GHz, 2992 Mhz, 4 Core(s), 4 Logical Processor(s)
              BIOS Version/Date     Dell Inc. 2.3.1, 4/29/2008
              SMBIOS Version     2.5
              Windows Directory     C:\Windows
              System Directory     C:\Windows\system32
              Boot Device     \Device\HarddiskVolume1
              Locale     United States
              Hardware Abstraction Layer     Version = "6.0.6001.18000"
              User Name     SHSU\alo007
              Time Zone     Central Daylight Time
              Installed Physical Memory (RAM)     32.0 GB
              Total Physical Memory     4.00 GB
              Available Physical Memory     1.34 GB
              Total Virtual Memory     8.24 GB
              Available Virtual Memory     5.45 GB
              Page File Space     4.29 GB
              Page File     C:\pagefile.sys

            • Re: Flow graphs stop generating

              I opened up a support ticket. They said the problem was that my application pool on IIS needed to be recycled. I set it up for recyling at one hour intervals. It has been over a day since I last restarted services and everything. I have not had any problems since yesterday.