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Network Performance Monitor (NPM)

Forum Whole map status shows "Unmanaged" if at least 1 node is "Unmanaged"

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Whole map status shows "Unmanaged" if at least 1 node is "Unmanaged"

netview over 14 years ago

After the upgrade to 9.5 SP2 from 9.5 SP1, the map status still turns "Unmanaged" if you set a node of the map to this status.

A hotfix ( available as quickly as possible ) would be nice, as this is a major problem and leads to misinterpretation of the maps by our management.

0 FormerMember over 14 years ago

I sent support a message about this and they suggested that I install 9.5 SP2. After applying the service pack I still see this behavior. It really is causing some confusion with our operators.
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0 r0berth1 over 14 years ago in reply to FormerMember

Check the map properties and make sure the the %down to show map status down is set to 50% or lower on all maps. That is the only way i was able to fix that on mine.
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0 Ron.Romero over 14 years ago

We’re aware of this issue and looking into it for a future release.
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0 netview over 14 years ago in reply to r0berth1

Thanks for this advice, it works on my maps. Unfortunately, we need the whole map to change status as soon as even 1 device goes "down, so I had to go back to the old behaviour.
I hope the issue will be fixed soon.
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0 r0berth1 over 14 years ago in reply to netview

Yes, I need mine to drop as soon as 1 one on my devices drop, but i have tried and it doesnt work yet. SW has some work to do on this.
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0 netview over 14 years ago in reply to r0berth1

Any update concerning a hotfix to this issue ?
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0 bshopp over 14 years ago in reply to netview

As Ron indicated we have this logged and are looking into the issue
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