2 Replies Latest reply on Jun 24, 2009 2:55 PM by pguenther

    Upgrade to 9.5 SP1 and PageGate

    pguenther

      I have upgraded to Orion 9.5SP1 and applied the alerting HotFix. I am using an external Page Gate server for paging and have Orion pointed to a shared directory on that server to log its alerts to. Page Gate then picks up the file, sends the alerts then deletes the file. This worked fine until the upgrade. Now I am getting errors when Orion tries to access the page gate server.

       

      6/24/2009 3:38:56 PM:    Initiating test for alert Alert me when network interface goes down.
      6/24/2009 3:38:56 PM:    Retrieved 1 actions for alert Alert me when network interface goes down.
      6/24/2009 3:38:56 PM:    Preparing action type LogToFile to test alert Alert me when network interface goes down.
      6/24/2009 3:38:56 PM:    An error was encountered writing to log file('\\server.domain.com\ascii\network.txt') for alert Alert me when network interface goes down. - Access to the path '\\server.domain.com\ascii\network.txt' is denied.
      6/24/2009 3:38:56 PM:    Action type LogToFile for alert Alert me when network interface goes down failed to complete successfully.
      6/24/2009 3:38:56 PM:    Completed action type LogToFile for alert Alert me when network interface goes down.
      6/24/2009 3:38:56 PM:    Completed test for alert Alert me when network interface goes down.