This discussion has been locked. The information referenced herein may be inaccurate due to age, software updates, or external references.
You can no longer post new replies to this discussion. If you have a similar question you can start a new discussion in this forum.

Cannot edit account on 9.5

I upgraded recently to NPM 9.5. Whenever i try editing an account thru the Account Manager, i get the error below. Can someone help ?

Orion Website Error

An error has occurred with the Orion website.

Additional Information

System.Configuration.ConfigurationErrorsException: Could not load file or assembly 'Infragistics2.WebUI.Shared.v7.1, Version=7.1.20071.1050, Culture=neutral, PublicKeyToken=7dd5c3163f2cd0cb' or one of its dependencies. The system cannot find the file specified. (C:\InetPub\SolarWinds\orion\apm\web.config line 6) ---> System.IO.FileNotFoundException: Could not load file or assembly 'Infragistics2.WebUI.Shared.v7.1, Version=7.1.20071.1050, Culture=neutral, PublicKeyToken=7dd5c3163f2cd0cb' or one of its dependencies. The system cannot find the file specified.
File name: 'Infragistics2.WebUI.Shared.v7.1, Version=7.1.20071.1050, Culture=neutral, PublicKeyToken=7dd5c3163f2cd0cb'
   at System.Reflection.Assembly._nLoad(AssemblyName fileName, String codeBase, Evidence assemblySecurity, Assembly locationHint, StackCrawlMark& stackMark, Boolean throwOnFileNotFound, Boolean forIntrospection)
   at System.Reflection.Assembly.nLoad(AssemblyName fileName, String codeBase, Evidence assemblySecurity, Assembly locationHint, StackCrawlMark& stackMark, Boolean throwOnFileNotFound, Boolean forIntrospection)
   at System.Reflection.Assembly.InternalLoad(AssemblyName assemblyRef, Evidence assemblySecurity, StackCrawlMark& stackMark, Boolean forIntrospection)
   at System.Reflection.Assembly.InternalLoad(String assemblyString, Evidence assemblySecurity, StackCrawlMark& stackMark, Boolean forIntrospection)
   at System.Reflection.Assembly.Load(String assemblyString)
   at System.Web.Configuration.CompilationSection.LoadAssemblyHelper(String assemblyName, Boolean starDirective)

WRN: Assembly binding logging is turned OFF.
To enable assembly bind failure logging, set the registry value [HKLM\Software\Microsoft\Fusion!EnableLog] (DWORD) to 1.
Note: There is some performance penalty associated with assembly bind failure logging.
To turn this feature off, remove the registry value [HKLM\Software\Microsoft\Fusion!EnableLog].

   --- End of inner exception stack trace ---
   at System.Web.Configuration.CompilationSection.LoadAssemblyHelper(String assemblyName, Boolean starDirective)
   at System.Web.Configuration.CompilationSection.LoadAssembly(AssemblyInfo ai)
   at System.Web.Compilation.BuildManager.GetReferencedAssemblies(CompilationSection compConfig)
   at System.Web.Compilation.WebDirectoryBatchCompiler..ctor(VirtualDirectory vdir)
   at System.Web.Compilation.BuildManager.BatchCompileWebDirectoryInternal(VirtualDirectory vdir, Boolean ignoreErrors)
   at System.Web.Compilation.BuildManager.BatchCompileWebDirectory(VirtualDirectory vdir, VirtualPath virtualDir, Boolean ignoreErrors)
   at System.Web.Compilation.BuildManager.CompileWebFile(VirtualPath virtualPath)
   at System.Web.Compilation.BuildManager.GetVPathBuildResultInternal(VirtualPath virtualPath, Boolean noBuild, Boolean allowCrossApp, Boolean allowBuildInPrecompile)
   at System.Web.Compilation.BuildManager.GetVPathBuildResultWithNoAssert(HttpContext context, VirtualPath virtualPath, Boolean noBuild, Boolean allowCrossApp, Boolean allowBuildInPrecompile)
   at System.Web.Compilation.BuildManager.GetVPathBuildResult(HttpContext context, VirtualPath virtualPath, Boolean noBuild, Boolean allowCrossApp, Boolean allowBuildInPrecompile)
   at System.Web.UI.TemplateControl.LoadControl(VirtualPath virtualPath)
   at System.Web.UI.TemplateControl.LoadControl(String virtualPath)
   at Orion_Admin_ModuleUserSettings.PropControlPlaceHolder_DataBind(Object sender, EventArgs e)
   at System.Web.UI.Control.OnDataBinding(EventArgs e)
   at System.Web.UI.Control.DataBind(Boolean raiseOnDataBinding)
   at System.Web.UI.Control.DataBind()
   at System.Web.UI.Control.DataBindChildren()
   at System.Web.UI.Control.DataBind(Boolean raiseOnDataBinding)
   at System.Web.UI.Control.DataBind()
   at System.Web.UI.WebControls.Repeater.CreateItem(Int32 itemIndex, ListItemType itemType, Boolean dataBind, Object dataItem)
   at System.Web.UI.WebControls.Repeater.CreateControlHierarchy(Boolean useDataSource)
   at System.Web.UI.WebControls.Repeater.OnDataBinding(EventArgs e)
   at System.Web.UI.WebControls.Repeater.DataBind()
   at System.Web.UI.Control.DataBindChildren()
   at System.Web.UI.Control.DataBind(Boolean raiseOnDataBinding)
   at System.Web.UI.Control.DataBind()
   at System.Web.UI.Control.DataBindChildren()
   at System.Web.UI.Control.DataBind(Boolean raiseOnDataBinding)
   at System.Web.UI.Control.DataBind()
   at System.Web.UI.Control.DataBindChildren()
   at System.Web.UI.Control.DataBind(Boolean raiseOnDataBinding)
   at System.Web.UI.Control.DataBind()
   at System.Web.UI.Control.DataBindChildren()
   at System.Web.UI.Control.DataBind(Boolean raiseOnDataBinding)
   at System.Web.UI.Control.DataBind()
   at System.Web.UI.Control.DataBindChildren()
   at System.Web.UI.Control.DataBind(Boolean raiseOnDataBinding)
   at System.Web.UI.Control.DataBind()
   at System.Web.UI.Control.DataBindChildren()
   at System.Web.UI.Control.DataBind(Boolean raiseOnDataBinding)
   at System.Web.UI.Control.DataBind()
   at SolarWinds.Orion.Web.UI.CollapsePanel.DataBind()
   at System.Web.UI.Control.DataBindChildren()
   at System.Web.UI.Control.DataBind(Boolean raiseOnDataBinding)
   at System.Web.UI.Control.DataBind()
   at System.Web.UI.WebControls.Repeater.CreateItem(Int32 itemIndex, ListItemType itemType, Boolean dataBind, Object dataItem)
   at System.Web.UI.WebControls.Repeater.CreateControlHierarchy(Boolean useDataSource)
   at System.Web.UI.WebControls.Repeater.OnDataBinding(EventArgs e)
   at System.Web.UI.WebControls.Repeater.DataBind()
   at Orion_Admin_ModuleUserSettings.OnInit(EventArgs e)
   at System.Web.UI.Control.InitRecursive(Control namingContainer)
   at System.Web.UI.Control.InitRecursive(Control namingContainer)
   at System.Web.UI.Control.InitRecursive(Control namingContainer)
   at System.Web.UI.Control.InitRecursive(Control namingContainer)
   at System.Web.UI.Control.InitRecursive(Control namingContainer)
   at System.Web.UI.Control.InitRecursive(Control namingContainer)
   at System.Web.UI.Control.InitRecursive(Control namingContainer)
   at System.Web.UI.Control.InitRecursive(Control namingContainer)
   at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
   at System.Web.UI.Page.ProcessRequest(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
   at System.Web.UI.Page.ProcessRequest()
   at System.Web.UI.Page.ProcessRequestWithNoAssert(HttpContext context)
   at System.Web.UI.Page.ProcessRequest(HttpContext context)
   at ASP.orion_admin_editaccount_aspx.ProcessRequest(HttpContext context)
   at System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
   at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)