3 Replies Latest reply on Jun 10, 2009 3:16 PM by pozzwali

    Orion Website Error

    pozzwali

      I went through the steps to enable windows pass through auth on the web site.  We where unable to get it to function properly so we went back through the steps and reverted all settings back to orginal.  Now when logged in as admin i get this everytime I click the admin tab.

       

      Orion Website Error

      An error has occurred with the Orion website.

      Additional Information

      You must be an Admin to access this page.
        • Re: Orion Website Error
          pozzwali

          I have completely removed and reinstalled all of Orion.  The only thing that hasnt changed is the SQL DB.  Still I get denied going to the admin tab.  I seems the problem is in the database.

           

          Any Ideas?

            • Re: Orion Website Error
              bshopp

              I would open a support ticket to look into

                • Re: Orion Website Error
                  pozzwali

                  Did Just that here is the fix for anyone else who needs it.

                   

                         

                   

                  Web Console Password Recovery for Orion

                  Access to Database:

                  Start/All Programs/SolarWinds Orion/Database Utilities/Database Manager

                  Steps to change password to blank:

                  Select Database “NetPerfMon”

                  Double-Click “Accounts”

                  Select Query

                  Click radial button for Read-Write and click Refresh

                  Add Key 60-476611-0417-0404into the Password Column