3 Replies Latest reply on Feb 1, 2010 9:20 PM by sean.martinez

    error on orion websconsole

      Please I was trying to do a customization from advanced features, after i had added city, coming to the orion webconsole to manage the nodes, the error below appeared, has anyone a clue? need urgent help................(have an lingered evaluation needing answers please)

      Orion Website Error

      There was an error communicating with the Orion server.

      Additional Information

      Could not connect to net.tcp://3kpartion:17777/orion/npm/businesslayer. The connection attempt lasted for a time span of 00:00:00.9375000. TCP error code 10061: No connection could be made because the target machine actively refused it 192.168.20.100:17777.

      Troubleshooting Steps

      1. Confirm that the SolarWinds Orion Module Engine service is running, as shown in the following steps:
        1. Click Start > Administrative Tools > Services.
        2. Right-click SolarWinds Orion Module Engine, and then click Start.
      2. If the SolarWinds Orion Module Engine service is already running, contact SolarWinds Support.
      3. Refresh the Orion Web Console browser.
      4. If the Orion Web Console does not display, contact SolarWinds Support.