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NetFlow Traffic Analyzer (NTA)

Forum Netflow Reciever Status Down

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Replies 2 replies
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Netflow Reciever Status Down

Geoo over 14 years ago

I just noticed this morning that our Netflow Reciever Status is DOWN. Yet, I cannot find how to turn it up. I looked in the documentation, but could not find anything. Also, which log could i look back through to see why it went down? The last collection data was from 4 days ago.

Thanks

0 Yann over 14 years ago

Hi,
You should check the System, Application and Solarwinds.Net event logs.
The log file \Program Files\Solarwinds\Orion\NetFlowTrafficAnalysis\swdebug.log(.x) should give you the exact error as well.
HTH,
Yann
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0 Geoo over 14 years ago in reply to Yann

I checked those logs and didnt find anything for the time/date stamp. Had the system admin reboot the box. It started collecting again. Then today 5-27, I noticed that it stopped collecting again on 5-21 at approx 6:00pm. Reviewed the logs in the event viewer and the files in the directory that you suggested and none of them had a date/time stamp for 5/21 at 6:00pm.
What could be causing my Netflow collectors to stop collecting data? Obviously I dont use them every day but I am collecting for my boss and dread the day that he questions me and I have no data for him.
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