6 Replies Latest reply on Jul 11, 2012 6:46 PM by karltbraun

    Configuring Alerts for Universal Device Pollers

              

      Hi
      I am new to configuring advance alerts for Universal Device poller to trigger emails when a certain condition is met but it doesn't trigger them . e.g I am trying to configure an advance alert to send out an email when the UDP for toner status changes (oid 1.3.6.1.4.1.11.2.3.9.1.1.2.10) . I used system oid 'is equal to' 1.3.6.1.4.1.11.2.3.9.1.1.2.10 and value 'current status' has changed to configure the trigger alert but i have tested this and even when the value changes i don't recieve an alert. I have checked smtp connection to the mail server and other alerts work fine apart from the ones configured for the Universal Device Pollers. Please advise