3 Replies Latest reply on Apr 15, 2009 2:31 PM by ElisabethZakes

    Unable to activate v10

    BXIV

      I opened a support ticket yesterday, but have not been contacted for the issue.

      Version 10 was working fine for a while, then one day it prompted me to activate it again.  Since that day I have been unable to use any of the tools I need, MIB-walker/IP Management/etc etc.

      I have done a repair on it, I have uninstalled, cleaned the registry.

       

      Even when I try to use another activation code, I get a response back right away that says it can't activate.

       

      I do have Cisco Security Agent running on the machine, and have not seen a prompt for something being denied.  I have even put the agent into test mode and still can not activate.