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External Process Monitor Problem

Hi,

I set up an External Process Monitor to check a process on a remote machine.

The command goes like this:  pslist.exe \\server -e <procname>

The monitor uses a credential with lets say userX.
The strange thing is: As long as userX is logged in on the ipmonitor-computer, it works fine. But when userX logs out, the Monitor gives back an error "The remote device timed out before sending a response"

 The same behaviour is with psexec, don't know if it's sysinternal specific. I tried piping the output to NULL., a syntax like cmd.exe /c "...", all didn't help.

Is there a way around this?

Regards, Perry