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Help! Orion Network Performance Monitor Service stuck in stopping state

riffster

We have Orion 9.1 running with SP3 installed. Ran into an error number 424 and ran the Solarwinds Configuration Wizard. However now the Network Performance Monitor Service is stuck in a "stopping" state and will  not restart.

I have logged a ticket and a call with Solarwinds support but apparently they do not have late hours support.

Anyone with any ideas?

Paul

  • 0

    Well, I feel pretty dumb (or dumber actually.)

    Suryanto (I guess in the Singapore office) responded with what should have occurred to me - stop the NetPerfMonService.exe instance using Windows Task Manager.

    Doh.

    Did that, ran the configuration wizard and all is well.

    Paul

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