9 Replies Latest reply on Nov 16, 2009 1:40 PM by Steven Klassen

Alert Email with Variable as email address

julrich Feb 24, 2009 1:39 PM

I was hoping to create a single alert email that would populate the TO: address from a custom property.

Solarwinds, can we get this on the radar as a feature to possibly add?

PS, I have noticed a problem when I was creating a VB script to send an email with a variable as the TO address. When you put the path of the VB Script to execute, if the path has a space or special characters in it (like if it was in the program files directory with the rest of the solarwinds stuff) it doesent work!

Re: Alert Email with Variable as email address

denny.lecompte Feb 24, 2009 3:09 PM (in response to julrich)

Consider it on the radar.
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Re: Alert Email with Variable as email address

Steven Klassen Mar 24, 2009 5:54 PM (in response to julrich)

Hey there - this works just fine in advanced alerts. If you have a custom property for your nodes called ContactEmail, just use that in place of the To field like ${Node.CustomEmail}.
http://screencast.com/t/ElMj7OK1c
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- Re: Alert Email with Variable as email address
  
  Tuchux Apr 7, 2009 10:07 AM (in response to Steven Klassen)
  
  mrxinu,
  Yes..it works well....was looking into the same issue and saw your post. Makes it simple to have a single alert that serves multiple groups. Had copies of the same alert before to allow sending an email to the correct group.
  
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  - Re: Alert Email with Variable as email address
    
    adamras Sep 28, 2009 2:09 PM (in response to Tuchux)
    
    bump..
    I have added ${Nodes.Custom_Email} to the To: field in my email alert. When I test it I get the error:
    Error sending email for alert TEST ALERT OF YYC-FWMGMT. - The specified string is not in the form required for an e-mail address.
    In the custom field I have a single email address that I know works.
    Any ideas?
    
    Thanks
    
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    - Re: Alert Email with Variable as email address
      
      denny.lecompte Sep 30, 2009 11:53 AM (in response to adamras)
      
      It's not obvious what the issue is. Seems like it should work. Maybe you need to open a support ticket. If you do, please reference this thread.
      
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      - Re: Alert Email with Variable as email address
        
        dan_reeder@harte-hanks.com Nov 12, 2009 8:54 PM (in response to denny.lecompte)
        
        I have the same problem and submitted a support ticket. SW responded that it is a known bug that dev does not have a date yet for the fix.
        
        Here is my thread..
        Custom Property for Email Address of a Volume Alert Not Working
        
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        Re: Alert Email with Variable as email address
        
        Steven Klassen Nov 13, 2009 9:57 AM (in response to dan_reeder@harte-hanks.com)
        
        It's inconsistent, but when you're filtering a resource you need to use nodes, plural. If you're using the variable in an alert it's node singular.
        ${node.contact_email} works, where ${nodes.contact_email} does not.
        
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        Re: Alert Email with Variable as email address
        
        macnugetz Nov 16, 2009 1:25 PM (in response to Steven Klassen)
        
        Thanks for the clarification, mrxinu!
        
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        Re: Alert Email with Variable as email address
        
        Steven Klassen Nov 16, 2009 1:40 PM (in response to macnugetz)
        
        My pleasure, sir.
        
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