4 Replies Latest reply on Feb 26, 2009 5:01 PM by TomTanderson

    Error creating website when trying to install 9.1 on Windows 2008 64 bit

      I am trying to install Orion NPM v9.1 but it falls over during configuration when it gets to creating the website with the error of:

      "Website configuration failed:       
          •  Error creating website. See Configuration log for details."

      The log says:

      "2009-02-24 17:45:36,389 [1] INFO  ConfigurationProgressScene - Updating Orion database. Updating user account ...
      2009-02-24 17:45:36,406 [8] DEBUG UserAccountProcessor - Creating user login account "SolarWindsNPM" on "(local)" for database "NetPerfMon"
      2009-02-24 17:45:36,778 [8] DEBUG UserAccountProcessor - Adding user "SolarWindsNPM" to database.
      2009-02-24 17:45:36,930 [8] DEBUG UserAccountProcessor - Adding user "SolarWindsNPM" to role "db_owner"
      2009-02-24 17:45:37,031 [1] INFO  ConfigurationProgressScene - Updating DB configuration file ...
      2009-02-24 17:45:37,033 [1] INFO  ConfigurationProgressScene - Updating custom properties...
      2009-02-24 17:45:37,038 [8] DEBUG ProcessRunner - { ProcessRunner.Run("C:\Program Files (x86)\Solarwinds\Orion\CustomPropertyEditor.exe", "-UPDATEREPORTSCHEMAS") entered
      2009-02-24 17:45:37,397 [8] INFO  ProcessRunner - stdout:

      2009-02-24 17:45:37,397 [8] INFO  ProcessRunner - stderr:

      2009-02-24 17:45:37,397 [8] INFO  ProcessRunner - exit: 0
      2009-02-24 17:45:37,397 [8] DEBUG ProcessRunner - } ProcessRunner.Run("C:\Program Files (x86)\Solarwinds\Orion\CustomPropertyEditor.exe", "-UPDATEREPORTSCHEMAS") exited
      2009-02-24 17:45:37,398 [1] INFO  ConfigurationProgressScene - Copying SWNetPerfMon.DB ....
      2009-02-24 17:45:37,399 [8] DEBUG ConfigurationProgressScene - Configuring Plugin "Orion Network Performance Monitor" - Component "Orion Network Performance Monitor Website"
      2009-02-24 17:45:37,399 [1] INFO  ConfigurationProgressScene - Orion database configuration finished.
      2009-02-24 17:45:37,402 [1] INFO  ConfigurationProgressScene - Creating Orion website folder ...
      2009-02-24 17:45:37,409 [1] INFO  ConfigurationProgressScene - Configuring OrionNPMWeb.dll ...
      2009-02-24 17:45:37,409 [8] INFO  ServiceHelper - Start mode for service COMSysApp is Manual.
      2009-02-24 17:45:37,486 [1] INFO  ConfigurationProgressScene - Was unable to add user SOLARWINDS_WEBSITE to the group 'Power Users'
      2009-02-24 17:45:37,908 [1] INFO  ConfigurationProgressScene - Deleting COM+ application
      2009-02-24 17:45:39,407 [8] DEBUG ProcessRunner - { ProcessRunner.Run("regsvr32", "/s "C:\Program Files (x86)\Solarwinds\Orion\OrionNPMWeb.dll"") entered
      2009-02-24 17:45:42,330 [8] INFO  ProcessRunner - stdout:

      2009-02-24 17:45:42,330 [8] INFO  ProcessRunner - stderr:

      2009-02-24 17:45:42,330 [8] INFO  ProcessRunner - exit: 0
      2009-02-24 17:45:42,330 [8] DEBUG ProcessRunner - } ProcessRunner.Run("regsvr32", "/s "C:\Program Files (x86)\Solarwinds\Orion\OrionNPMWeb.dll"") exited
      2009-02-24 17:45:49,282 [1] INFO  ConfigurationProgressScene - Backing up resources directory ...
      2009-02-24 17:45:49,283 [1] INFO  ConfigurationProgressScene - Checking ASP.NET Capability
      2009-02-24 17:45:49,353 [8] DEBUG ProcessRunner - { ProcessRunner.Run("cscript.exe", "C:\inetpub\adminscripts\adsutil.vbs set W3SVC/AppPools/Enable32BitAppOnWin64 true") entered
      2009-02-24 17:45:49,714 [8] INFO  ProcessRunner - stdout: Microsoft (R) Windows Script Host Version 5.7
      Copyright (C) Microsoft Corporation. All rights reserved.

      Enable32BitAppOnWin64           : (BOOLEAN) True


      2009-02-24 17:45:49,714 [8] INFO  ProcessRunner - stderr:

      2009-02-24 17:45:49,714 [8] INFO  ProcessRunner - exit: 0
      2009-02-24 17:45:49,714 [8] DEBUG ProcessRunner - } ProcessRunner.Run("cscript.exe", "C:\inetpub\adminscripts\adsutil.vbs set W3SVC/AppPools/Enable32BitAppOnWin64 true") exited
      2009-02-24 17:45:49,714 [8] DEBUG ProcessRunner - { ProcessRunner.Run("C:\Windows\Microsoft.NET\Framework\v2.0.50727\aspnet_regiis.exe", "-ir -enable") entered
      2009-02-24 17:45:49,880 [8] INFO  ProcessRunner - stdout: The error indicates that IIS is not installed on the machine. Please install IIS before using this tool.
      Finished installing ASP.NET (2.0.50727).


      2009-02-24 17:45:49,880 [8] INFO  ProcessRunner - stderr:

      2009-02-24 17:45:49,880 [8] INFO  ProcessRunner - exit: 0
      2009-02-24 17:45:49,880 [8] DEBUG ProcessRunner - } ProcessRunner.Run("C:\Windows\Microsoft.NET\Framework\v2.0.50727\aspnet_regiis.exe", "-ir -enable") exited
      2009-02-24 17:45:49,881 [1] INFO  ConfigurationProgressScene - Enabling Active Server Pages
      2009-02-24 17:45:50,020 [1] INFO  ConfigurationProgressScene - Checking for existing Orion website
      2009-02-24 17:45:50,050 [8] ERROR IISHelper - Unexpected exception looking for existing Orion website. System.IndexOutOfRangeException: Index was outside the bounds of the array.
         at SolarWinds.ConfigurationWizard.Common.IISHelper.FindSite(IWebsiteInfo website, Boolean& found, Boolean& bindingOnly)
      2009-02-24 17:45:50,051 [1] INFO  ConfigurationProgressScene - No Orion website found; creating new website
      2009-02-24 17:45:50,052 [1] INFO  ConfigurationProgressScene - Creating website object
      2009-02-24 17:45:50,114 [8] ERROR ConfigurationProgressScene - Caught exception while creating website: System.Reflection.TargetInvocationException: Exception has been thrown by the target of an invocation. ---> System.Runtime.InteropServices.COMException (0x800700B7): Cannot create a file when that file already exists. (Exception from HRESULT: 0x800700B7)
         --- End of inner exception stack trace ---
         at System.DirectoryServices.DirectoryEntry.Invoke(String methodName, Object[] args)
         at SolarWinds.ConfigurationWizard.Common.IISHelper.CreateNewWebsite(Int32 websiteID, IWebsiteInfo website, ConfigurationLogDelegate log)
      2009-02-24 17:45:50,114 [8] ERROR ConfigurationProgressScene - Error creating website. See Configuration log for details.
      2009-02-24 17:45:50,144 [1] DEBUG SqlHelper - SQL: SELECT TOP 1 NodeID FROM Nodes"

      I am trying to install this on the 64 bit version of Windows Server 2008 with SQL 2005

      The only similar post I found was this: error creating website and it did not help.

      I can'f find anything else in the forum, where do I go from here?!

      Thanks, Tom