I am new to Solarwinds Orion, but I have worked with many other enterprise network software systems like it. FYI: I am running the latest version of Orion.
I have been successful at generating many reports for a current customer I am working with. The interface seems fairly nice and robust. Unfortunately, I am seeing inaccuracies in the reports I am creating and/or the reports are not providing the information I am configuring them for. Things like I configure a 7 day report and get an output with information from up to 6 months ago. Certain types of errors are not logging the quantity I know should be there. I have tried changing summerization and other variables and still can not get what I believe should be a proper end result. Is this typical?
Are there known bugs with report generation? If so, can someone refer me to notes and information on this?
Also, I have been configuring custom pollers. Most of these are really standard pollers that are not normally accessible through reporting and/or alerts. It seems quite cumbersome to be able to create reports and alert from custom pollers.
I benefitted from finding some information in the on-line tutorials and some on-line documentation on Thwack. Is there any training manuals or helpful information that can help me quickly achieve getting some specific reports and alerts set up?