4 Replies Latest reply on Mar 10, 2009 2:33 PM by Fodome

Alarm is not working

jsanders@westernmutual.com Feb 19, 2009 5:23 PM

Under the configuration page/edit my settings, any option I choose under "Sound if failures are showing" doesn't work if I click the test button. I'm running a eval version of 9.02 build 1245 on a windows 2003 R2 box. Does anyone have any suggestions?

-Joshua

Re: Alarm is not working

Fodome Feb 20, 2009 11:00 AM (in response to jsanders@westernmutual.com)

Hi Joshua,
Are you able to get sound by clicking the play buttons on the following page:
http://www.zwitserloot.com/files/soundkit/soundcheck.html
Are you able to get sound using a different computer? Different browser?
Let me know
Chris Foley - SolarWinds - Support Specialist
Support: 866.530.8040 | Fax: 512.857.0125
network management simplified | solarwinds.com
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- Re: Alarm is not working
  
  jsanders@westernmutual.com Feb 20, 2009 11:14 AM (in response to Fodome)
  
  Play 1-3 buttons on the zwitserloot page all fire the machine gun. Different browser on my machine doesn't not work (I've tried IE and firefox). On another machine it works with IE, but firefox wants me to install quicktime.
  -J
  
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- Re: Alarm is not working
  
  jsanders@westernmutual.com Mar 10, 2009 1:20 PM (in response to Fodome)
  
  I never heard back on this question. Should I just call support?
  -J
  
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  - Re: Alarm is not working
    
    Fodome Mar 10, 2009 2:33 PM (in response to jsanders@westernmutual.com)
    
    Hi J,
    Can you go ahead and open a support case on this?
    Simply use the following form:
    http://www.solarwinds.com/support/ticket
    Thank you.
    Sincerely,
    Chris Foley - SolarWinds - Support Specialist
    Support: 866.530.8040 | Fax: 512.857.0125
    network management simplified | solarwinds.com
    
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