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Forum Question on using external program as alert action in trap viewer

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Question on using external program as alert action in trap viewer

Steve_Pfister over 15 years ago

I'm trying to use an external batch file for trap viewer alerts, in order to cut out some of the lines and email to the appropriate people. I've got a test .bat file created, and it seems to get called. The problem I'm having is with parameters. I pass "${DateTime} ${MESSAGETYPE} ${MESSAGE}", but the batch file doesn't seem to get everything (usually just the date/time and a couple words of the messagetype). If I use those parameters in a email action directly from the trap viewer, it seems to result in a lot more info.

Is anyone using an external program like this? Can I pass the data to the external program as standard input, rather than on the command line?

Thanks!

--Steve

0 lchance over 15 years ago

do you have your batch file located in this path to \SYSTEM32?
like, C:\Windows\System32\mybatch.bat
my experiences with these types of things have been better putting them in this area to get them executed.
i'm passing variable data OK with external actions.
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0 Steve_Pfister over 15 years ago in reply to lchance

The batch file is currently on C:\, but I can try it in \Windows\System32.
The script does get executed every time, but it doesn't seem to be getting all the data I've like it to.
I'm passing ${MESSAGETYPE} ${MESSAGE}... is that what you're using?
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0 lchance over 15 years ago in reply to Steve_Pfister

exactly. here's a piece from a vbscript i use and it is working ok.
oShell.Run ("cmd /C sendsmtp to=myemail@mywork.com host=smtp message='${Message}' subject=Time:") & MyTime
don't use or have any spaces in your batch or script name. and check the credentials under the service Adv Alert Engine.
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0 Steve_Pfister over 15 years ago in reply to lchance

Are there any example scripts (batch or vb)? I'm sending ${MESSAGE} to a test batch script and I'm getting "SNMP Trap" being sent to my script (%1 and %2)...almost completely useless.
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