3 Replies Latest reply on Jan 16, 2009 10:04 AM by Karlo.Zatylny

    CPU utilization over 100% in reporting

    vgaudio

      We are presenting reports to our customer- the time frame is 6 months

       

      For one device we are getting a 299% CPU utilization value. Is there any fix for this?
      We also get an impossibly high value in a 30 day time frame.

       

      Thank you

        • Re: CPU utilization over 100% in reporting
          Karlo.Zatylny

          This is entirely dependent on the device that is being monitored.  If this is an ESX server version previous to 3.5 then this is a known issue with the ESX server's SNMP information.  If this is some other device, then we would need to know which device and which IOS version if applicable.  The number of possibilities is too large for us to venture any more guesses.

          Please let us know and we can help further.

            • Re: CPU utilization over 100% in reporting
              vgaudio

              Karlo--

              It is not an ESX server.

              Here are the details on the device from Orion:

               

                Machine Type  Windows 2000 Server 
                Description   Hardware: x86 Family 15 Model 2 Stepping 9 AT/AT COMPATIBLE - Software: Windows 2000 Version 5.0 (Build 2195 Multiprocessor Free) 
                Operating System   5.0 (Build 2195 Multiprocessor Free) 

                • Re: CPU utilization over 100% in reporting
                  Karlo.Zatylny

                  Having this happen on a Windows server is new.  We have a pretty simple way of calculating CPU for a windows machine.  If you have any of the toolset tools, you could see the Host Resources MIB hrProcessorTable values for your server.  You should see it return a table of values giving the instaneous CPU utilization for each of your processors.

                  OID = 1.3.6.1.2.1.25.3.3.

                  The value we report is the average of all the values returned.

                  So if you get back 23 and 31 for your dual-core, we should show 27% CPU utilization.

                  If you don't have the toolset, then call support and reference this Thwack thread.

                  Thanks