1 Reply Latest reply: Apr 8, 2012 4:54 AM by Steven Klassen RSS

    Orion NPM 9.1 SP3 Advanced Alerts Acknowledgement notification


      I would like to build an "alert" that let's me know when our techs acknowledge alarms in the system.  I realize I will have to set this up as an additional "alert" but I can't seem to locate the field criteria to use. 


      For example:  If Acknowledgement status = 1, send email notification with the following:

      Time of Alert is ${DateTime}
      Environment is ${Environment}
      Node IP Address is ${IP_Address}
      Vendor type is ${Vendor}
      ${Acknowledged}Additional information:


      If Acknowledgement status = 0, do nothing.