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Network Performance Monitor (NPM)

Forum False High Response Time

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False High Response Time

aelrayah over 15 years ago

Hi,

I am getting a false reading on "Nodes with High Response Time " and I noticed it goes back to normal when I disbale Symantc Antivirus on the polling engine. Ignoring folders listed below does not help.

C:\Program Files\SolarWinds, and C:\Inetpub\SolarWinds.

I am using:

Symantec Endpoint Protection
11.0.4000.2295

Am I missing something? Do I need to ignore any other processes, application or folders?

Thank you,

0 davb.brown over 14 years ago

aelrayah -
I'm also getting hit with false High Response Times, running the same version of Symantec Endpoint.
Did you ever get an answer for this?
Thanks,
Dave
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0 FormerMember over 14 years ago in reply to davb.brown

I suggest opening a Support ticket on this one.
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