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Network Performance Monitor (NPM)

Forum Trap Messages - Alert Acton Send Email Not Working

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Trap Messages - Alert Acton Send Email Not Working

mromeo over 15 years ago

I am having issues with Orion Trap Viewer 9.0.

I have around 6 trap rules to alert me via email for my CRAC and UPS units. I can not get the the trap service to send out email alerts.

The rules are rather plain.
I fliter by IP address. I don't use any DNS hostname pattern filtering. I only use one community string and it set on all my devices. I left trigger threshold off.

Here is what I have set for my conditions.

Traps received where any of the following are ture:
SNMPv2-MIB:snmpTrapOID is equal to *

30 days ago this setup was forwarding any traps via email for my power and cooling devices then it just stop working. But I am still seeing the traps in the Trap Viewer.

Does anyone have an idea as to how I can fix this?

0 mromeo over 15 years ago

Just a quick follow up, I found what was cause emails not to fire off.
I only had emails in the BCC line and I left the To line blank. The system didn't like that. When I filled in an email address in the To line everything worked fine.
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