5 Replies Latest reply on Dec 1, 2008 12:35 PM by EchoDelta

    Trouble Tickets


      Here is my experience so far with the "new" ticket system

      fill out form - easy

      recieve email - quick

      respond to email - ???

      follow-up - seems like support team doesn't get my responses....

      help - none

      problem resolved - personally

      Support - unsatisfactory