5 Replies Latest reply on Dec 1, 2008 12:35 PM by EchoDelta

    Trouble Tickets

    EchoDelta

      Here is my experience so far with the "new" ticket system


      fill out form - easy


      recieve email - quick


      respond to email - ???


      follow-up - seems like support team doesn't get my responses....


      help - none


      problem resolved - personally


      Support - unsatisfactory