5 Replies Latest reply on Oct 23, 2008 9:25 AM by shanepj

    server not responding to icmp

      I have one server that is having some issues.  Orion can see the server with snmp fine, it gets the resources and ect.  The status shows it is down because it fails with ICMP.  Here's where I am getting stuck.  The server is not behind a firewall.  From the Orion servers, the routers, or from my desktop I can ping it just fine, and a tracert shows everything is fine.  We have another tool that uses ICMP and it sees the server fine without any issues.  However from ANY Orion tool it fails.  I cannot get a response from anything in the Engineer's toolset or with NPM.  Just not sure where to go from here.  Any ideas would be appreciated.