2 Replies Latest reply on Oct 13, 2008 12:37 AM by StefaniaCastelli

    Run Time Error 7

    StefaniaCastelli

      Hello to the rich and skilled Thwack Community.

      I apologize if an answer to this help request might be easily achievable on this forum or googling the net.

      Of course, I did my best to find a solution reading a loto, before posting this question.

      Here I am.....

      I'm evaluating the Engineer Toolset 9.2 with SP1 on a Vista SP1 Ultimate Machine (HP Mobile Workstation 8710W) with 4 GB RAM.

      Launching some SNMP tools (like MIB Walk) I get a slow response and then a Run Time Error 7 (Out of Memory).

      The same packet installed on another Notebook (with more and less the same Config), an ACER Travelmate 3034 with 4 GB RAM, works properly.

      I investigated a bit and discovered two main error streams.

      The first involves directly MIB and ntdll.dll

      ----------------------------- 

       Log Name:      Application
      Source:        Application Error
      Date:          12/10/2008 14.21.50
      Event ID:      1000
      Task Category: (100)
      Level:         Error
      Keywords:      Classic
      User:          N/A
      Computer:      Stefania-Work
      Description:
      Faulting application MIB-Walk.exe, version 9.2.0.47, time stamp 0x4756d8ba, faulting module ntdll.dll, version 6.0.6001.18000, time stamp 0x4791a7a6, exception code 0xc0000005, fault offset 0x00068516, process id 0x1998, application start time 0x01c92c63351539aa.
      Event Xml:
      <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
        <System>
          <Provider Name="Application Error" />
          <EventID Qualifiers="0">1000</EventID>
          <Level>2</Level>
          <Task>100</Task>
          <Keywords>0x80000000000000</Keywords>
          <TimeCreated SystemTime="2008-10-12T12:21:50.000Z" />
          <EventRecordID>4029</EventRecordID>
          <Channel>Application</Channel>
          <Computer>Stefania-Work</Computer>
          <Security />
        </System>
        <EventData>
          <Data>MIB-Walk.exe</Data>
          <Data>9.2.0.47</Data>
          <Data>4756d8ba</Data>
          <Data>ntdll.dll</Data>
          <Data>6.0.6001.18000</Data>
          <Data>4791a7a6</Data>
          <Data>c0000005</Data>
          <Data>00068516</Data>
          <Data>1998</Data>
          <Data>01c92c63351539aa</Data>
        </EventData>
      </Event>

      ------------------------------------

      the second possibly involves the VSS (Volume Shadow Copy Service)

      Log Name:      Application
      Source:        VSS
      Date:          11/10/2008 12.31.40
      Event ID:      8194
      Task Category: None
      Level:         Error
      Keywords:      Classic
      User:          N/A
      Computer:      Stefania-Work
      Description:
      Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface.  hr = 0x80070005. This is often caused by incorrect security settings in either the writer or requestor process.

      Operazione:
         Raccolta dei dati del processo di scrittura

      Contesto:
         ID della classe del processo di scrittura: {e8132975-6f93-4464-a53e-1050253ae220}
         Nome del processo di scrittura: System Writer
         ID dell'istanza del processo di scrittura: {8cf6c132-f420-4289-b066-75457f01daac}
      Event Xml:
      <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
        <System>
          <Provider Name="VSS" />
          <EventID Qualifiers="0">8194</EventID>
          <Level>2</Level>
          <Task>0</Task>
          <Keywords>0x80000000000000</Keywords>
          <TimeCreated SystemTime="2008-10-11T10:31:40.000Z" />
          <EventRecordID>3813</EventRecordID>
          <Channel>Application</Channel>
          <Computer>Stefania-Work</Computer>
          <Security />
        </System>
        <EventData>
          <Data>0x80070005</Data>
          <Data>

      Operazione:
         Raccolta dei dati del processo di scrittura

      Contesto:
         ID della classe del processo di scrittura: {e8132975-6f93-4464-a53e-1050253ae220}
         Nome del processo di scrittura: System Writer
         ID dell'istanza del processo di scrittura: {8cf6c132-f420-4289-b066-75457f01daac}</Data>
          <Binary>2D20436F64653A20575254575254494330303030313038382D2043616C6C3A20575254575254494330303030313035362D205049443A202030303030303435322D205449443A202030303030373132382D20434D443A2020433A5C57696E646F77735C73797374656D33325C737663686F73742E657865202D6B204E6574776F726B53657276696365202020202020202D20557365723A204E5420415554484F524954595C53455256495A494F20444920524554452020202D205369643A2020532D312D352D3230</Binary>
        </EventData>
      </Event>

      -----------------------------------

      Do you have any suggestion? 

      The only thing I can say is that the HD installed on the Notebook that generates this error, is a cloned one.

      Thank you very much for any indication you wish to provide.