6 Replies Latest reply on Oct 2, 2008 6:42 PM by wperris

    NPM 9.0 SP2

      After upgrading to 9.0 SP2 I am getting the following error below when trying to display interface details:

       Orion Website Error

      An error has occurred with the Orion website.

      Additional Information

      System.ArgumentOutOfRangeException: Unrecognized chart name "MMAVGSN0-50"
      Parameter name: chartName
         at SolarWinds.Orion.Web.Charting.ChartXMLConfigManager.GetXMLConfig(String chartName)
         at SolarWinds.Orion.Web.Charting.ChartInfoFactory.Create(String chartName)
         at SolarWinds.Orion.Web.GraphResource.CreateChart(CustomPoller customPoller, String netObjectID, String chartName, Control parentControl)
         at CustomInterfaceChart.OnInit(EventArgs e)
         at System.Web.UI.Control.InitRecursive(Control namingContainer)
         at System.Web.UI.Control.AddedControl(Control control, Int32 index)
         at System.Web.UI.ControlCollection.Add(Control child)
         at Orion_ResourceContainer.ResourcePlaceHolder_DataBind(Object sender, EventArgs e)
         at System.Web.UI.Control.OnDataBinding(EventArgs e)
         at System.Web.UI.Control.DataBind(Boolean raiseOnDataBinding)
         at System.Web.UI.Control.DataBind()
         at System.Web.UI.Control.DataBindChildren()
         at System.Web.UI.Control.DataBind(Boolean raiseOnDataBinding)
         at System.Web.UI.Control.DataBind()
         at System.Web.UI.WebControls.Repeater.CreateItem(Int32 itemIndex, ListItemType itemType, Boolean dataBind, Object dataItem)
         at System.Web.UI.WebControls.Repeater.CreateControlHierarchy(Boolean useDataSource)
         at System.Web.UI.WebControls.Repeater.OnDataBinding(EventArgs e)
         at System.Web.UI.WebControls.Repeater.DataBind()
         at System.Web.UI.Control.DataBindChildren()
         at System.Web.UI.Control.DataBind(Boolean raiseOnDataBinding)
         at System.Web.UI.Control.DataBind()
         at System.Web.UI.Control.DataBindChildren()
         at System.Web.UI.Control.DataBind(Boolean raiseOnDataBinding)
         at System.Web.UI.Control.DataBind()
         at Orion_ResourceContainer.DataBind()
         at Orion_NetPerfMon_InterfaceDetails.OnInit(EventArgs e) in c:\Inetpub\SolarWinds\Orion\NetPerfMon\InterfaceDetails.aspx.cs:line 25
         at System.Web.UI.Control.InitRecursive(Control namingContainer)
         at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
      Does someone has any ideas on how to fix this?
      Regards,
      Walter
        • Re: NPM 9.0 SP2
          mark wiggans

          The Root Cause may be a "Resource" defined in the "Interface Details" that can't be found. For now, you'll need to remove the chart from that view.

           

            • Re: NPM 9.0 SP2

              Hi,


              This is happening for every interface. I have not customised anything on interface view.


              Regards,


              Walter

                • Re: NPM 9.0 SP2
                  mark wiggans

                   So prior to upgrading there has been no customizations?

                    • Re: NPM 9.0 SP2

                      No.

                      Regards,
                      Walter

                        • Re: NPM 9.0 SP2
                          mark wiggans

                            Delete this entire directory--- C:\Inetpub\SolarWinds- and then run the Configuration Wizard.

                            • Re: NPM 9.0 SP2

                              Hi,

                              I still get the same error.

                              An error has occurred with the Orion website.

                              Additional Information

                              System.ArgumentOutOfRangeException: Unrecognized chart name "MMAVGSN0-50"
                              Parameter name: chartName
                                 at SolarWinds.Orion.Web.Charting.ChartXMLConfigManager.GetXMLConfig(String chartName)
                                 at SolarWinds.Orion.Web.Charting.ChartInfoFactory.Create(String chartName)
                                 at SolarWinds.Orion.Web.GraphResource.CreateChart(CustomPoller customPoller, String netObjectID, String chartName, Control parentControl)
                                 at CustomInterfaceChart.OnInit(EventArgs e)
                                 at System.Web.UI.Control.InitRecursive(Control namingContainer)
                                 at System.Web.UI.Control.AddedControl(Control control, Int32 index)
                                 at System.Web.UI.ControlCollection.Add(Control child)
                                 at Orion_ResourceContainer.ResourcePlaceHolder_DataBind(Object sender, EventArgs e)
                                 at System.Web.UI.Control.OnDataBinding(EventArgs e)
                                 at System.Web.UI.Control.DataBind(Boolean raiseOnDataBinding)
                                 at System.Web.UI.Control.DataBind()
                                 at System.Web.UI.Control.DataBindChildren()
                                 at System.Web.UI.Control.DataBind(Boolean raiseOnDataBinding)
                                 at System.Web.UI.Control.DataBind()
                                 at System.Web.UI.WebControls.Repeater.CreateItem(Int32 itemIndex, ListItemType itemType, Boolean dataBind, Object dataItem)
                                 at System.Web.UI.WebControls.Repeater.CreateControlHierarchy(Boolean useDataSource)
                                 at System.Web.UI.WebControls.Repeater.OnDataBinding(EventArgs e)
                                 at System.Web.UI.WebControls.Repeater.DataBind()
                                 at System.Web.UI.Control.DataBindChildren()
                                 at System.Web.UI.Control.DataBind(Boolean raiseOnDataBinding)
                                 at System.Web.UI.Control.DataBind()
                                 at System.Web.UI.Control.DataBindChildren()
                                 at System.Web.UI.Control.DataBind(Boolean raiseOnDataBinding)
                                 at System.Web.UI.Control.DataBind()
                                 at Orion_ResourceContainer.DataBind()
                                 at Orion_NetPerfMon_InterfaceDetails.OnInit(EventArgs e) in c:\Inetpub\SolarWinds\Orion\NetPerfMon\InterfaceDetails.aspx.cs:line 25
                                 at System.Web.UI.Control.InitRecursive(Control namingContainer)
                                 at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) 
                              Regards,
                              Walter