Try the following:
This issue is due to permissions on the Orion NPM server.
In Orion v7 User Account = IISUSER_SOLARWINDS Orion v8 v9 = SOLARWINDS_WEBSITE
By default the user SOLARWINDS_WEBSITE is added as a member of the Users and Power Users groups.
If the user SOLARWINDS_WEBSITE is not a member of the Users and Power Users groups, add these groups to the list of groups the user is a member of. Also add the user SOLARWINDS_WEBSITE to the Administrators group.
Next go to Start-> SolarWinds Network Performance Monitor-> Advanced Features-> Orion Service Manager. Once the Orion Service Manager utility is open, select the SolarWinds Orion NPM Com+ Application, and click the Unload button. Close the orion Service Manager utility and run through the Configuration Wizard.
thank you for your response.
can you please explain how exactlly to add the groups ....
See above Post again, I meant SOLARWINDS_WEBSITE as the Account.
On Orion Server, Start, Control Panel, Admin Tools, Computer Management or Right Click My Computer and "Manage",
Local Users and Groups, Goto Groups.
Open "Power Users", In Select Users screen type "SOLARWINDS_WEBSITE", (Locations is Local Machine),
Check Names should validate it "COMPUTERNAME\SOLARWINDS_WEBSITE", Click OK.
Also add SOLARWINDS_WEBSITE to "Adminsitrators" and "Users" Groups.
thank you it is working
Great Your more than welcome!
it is working...but when i am trying to login to the server from the internet (i did NAT on my cisco to this address) i am getting the login page, i am entering the User :Admin (with no password) and i am getting an error :
System.Net.WebException: Unable to connect to the remote server ---> System.Net.Sockets.SocketException: No connection could be made because the target machine actively refused it 18.104.22.168:8080
at System.Net.Sockets.Socket.DoConnect(EndPoint endPointSnapshot, SocketAddress socketAddress)
at System.Net.Sockets.Socket.InternalConnect(EndPoint remoteEP)
at System.Net.ServicePoint.ConnectSocketInternal(Boolean connectFailure, Socket s4, Socket s6, Socket& socket, IPAddress& address, ConnectSocketState state, IAsyncResult asyncResult, Int32 timeout, Exception& exception)
--- End of inner exception stack trace ---
at ClassicSiteProxy.Login(HttpContext context, String username, String password)
at Login.DoLoginAction(String username, String password)
at Login.LoginButton_Click(Object sender, EventArgs e)
at Login.OnLoad(EventArgs e)
at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
from the LAN i can erter the server with no problem.