6 Replies Latest reply on Sep 5, 2008 6:40 AM by mark wiggans

    How to un-install NTA trial

      How do you remove/un-install the NTA trial version without screwing up the NPM website?

        • Re: How to un-install NTA trial
          Andy McBride

          Are you seeing a specific issue with the uninstall?

            • Re: How to un-install NTA trial

              yesterday I had to re-install my NPM because some information was left in the NPM website, and I could not log in. It had to do with some exceptions cause by reminances of NTA.


               So what is the correct procedure to remove NTA competly as the docs don't indicate how to remove/un-install this app.

                • Re: How to un-install NTA trial

                  Ok so here is what I did:

                   1) Ran the Configuration Wizard and UN-selected the Netflow line.

                  2) un-installed the Orion Netflow analyzer application from Add Remove programs

                  3) re-ran the Configuration Wizard and netflow was not there.

                  Now, when I try to login to Orion NPM website I get this VERY NASTY error and can't go in....  How do I fix this?

                   
                  Site Logo  npereira (log out)
                   

                  Orion Website Error

                  An error has occurred with the Orion website.

                  Additional Information

                  System.Web.HttpParseException: Could not load file or assembly 'SolarWinds.Netflow.Web.Chart, Version=3.0.0.0, Culture=neutral, PublicKeyToken=9510c4feb7bb16f7' or one of its dependencies. The system cannot find the file specified. ---> System.Web.HttpParseException: Could not load file or assembly 'SolarWinds.Netflow.Web.Chart, Version=3.0.0.0, Culture=neutral, PublicKeyToken=9510c4feb7bb16f7' or one of its dependencies. The system cannot find the file specified. ---> System.IO.FileNotFoundException: Could not load file or assembly 'SolarWinds.Netflow.Web.Chart, Version=3.0.0.0, Culture=neutral, PublicKeyToken=9510c4feb7bb16f7' or one of its dependencies. The system cannot find the file specified.File name: 'SolarWinds.Netflow.Web.Chart, Version=3.0.0.0, Culture=neutral, PublicKeyToken=9510c4feb7bb16f7'   at System.Reflection.Assembly._nLoad(AssemblyName fileName, String codeBase, Evidence assemblySecurity, Assembly locationHint, StackCrawlMark& stackMark, Boolean throwOnFileNotFound, Boolean forIntrospection)   at System.Reflection.Assembly.nLoad(AssemblyName fileName, String codeBase, Evidence assemblySecurity, Assembly locationHint, StackCrawlMark& stackMark, Boolean throwOnFileNotFound, Boolean forIntrospection)   at System.Reflection.Assembly.InternalLoad(AssemblyName assemblyRef, Evidence assemblySecurity, StackCrawlMark& stackMark, Boolean forIntrospection)   at System.Reflection.Assembly.InternalLoad(String assemblyString, Evidence assemblySecurity, StackCrawlMark& stackMark, Boolean forIntrospection)   at System.Reflection.Assembly.Load(String assemblyString)   at System.Web.Configuration.CompilationSection.LoadAssembly(String assemblyName, Boolean throwOnFail)   at System.Web.UI.TemplateParser.LoadAssembly(String assemblyName, Boolean throwOnFail)   at System.Web.UI.MainTagNameToTypeMapper.ProcessTagNamespaceRegistrationCore(TagNamespaceRegisterEntry nsRegisterEntry)   at System.Web.UI.MainTagNameToTypeMapper.ProcessTagNamespaceRegistration(TagNamespaceRegisterEntry nsRegisterEntry)   at System.Web.UI.BaseTemplateParser.ProcessDirective(String directiveName, IDictionary directive)   at System.Web.UI.TemplateControlParser.ProcessDirective(String directiveName, IDictionary directive)   at System.Web.UI.TemplateParser.ParseStringInternal(String text, Encoding fileEncoding)WRN: Assembly binding logging is turned OFF.To enable assembly bind failure logging, set the registry value [HKLM\Software\Microsoft\Fusion!EnableLog] (DWORD) to 1.Note: There is some performance penalty associated with assembly bind failure logging.To turn this feature off, remove the registry value [HKLM\Software\Microsoft\Fusion!EnableLog].   --- End of inner exception stack trace ---   at System.Web.UI.TemplateParser.ProcessException(Exception ex)   at System.Web.UI.TemplateParser.ParseStringInternal(String text, Encoding fileEncoding)   at System.Web.UI.TemplateParser.ParseString(String text, VirtualPath virtualPath, Encoding fileEncoding)   --- End of inner exception stack trace ---   at System.Web.UI.TemplateParser.ProcessException(Exception ex)   at System.Web.UI.TemplateParser.ParseStringInternal(String text, Encoding fileEncoding)   at System.Web.UI.TemplateParser.ParseString(String text, VirtualPath virtualPath, Encoding fileEncoding)   at System.Web.UI.TemplateParser.ParseFile(String physicalPath, VirtualPath virtualPath)   at System.Web.UI.TemplateParser.ParseInternal()   at System.Web.UI.TemplateParser.Parse()   at System.Web.Compilation.BaseTemplateBuildProvider.get_CodeCompilerType()   at System.Web.Compilation.BuildProvider.GetCompilerTypeFromBuildProvider(BuildProvider buildProvider)   at System.Web.Compilation.BuildProvidersCompiler.ProcessBuildProviders()   at System.Web.Compilation.BuildProvidersCompiler.PerformBuild()   at System.Web.Compilation.BuildManager.CompileWebFile(VirtualPath virtualPath)   at System.Web.Compilation.BuildManager.GetVPathBuildResultInternal(VirtualPath virtualPath, Boolean noBuild, Boolean allowCrossApp, Boolean allowBuildInPrecompile)   at System.Web.Compilation.BuildManager.GetVPathBuildResultWithNoAssert(HttpContext context, VirtualPath virtualPath, Boolean noBuild, Boolean allowCrossApp, Boolean allowBuildInPrecompile)   at System.Web.UI.TemplateControl.LoadControl(VirtualPath virtualPath)   at System.Web.UI.TemplateControl.LoadControl(String virtualPath)   at Orion_ResourceContainer.ResourcePlaceHolder_DataBind(Object sender, EventArgs e)   at System.Web.UI.Control.OnDataBinding(EventArgs e)   at System.Web.UI.Control.DataBind(Boolean raiseOnDataBinding)   at System.Web.UI.Control.DataBind()   at System.Web.UI.Control.DataBindChildren()   at System.Web.UI.Control.DataBind(Boolean raiseOnDataBinding)   at System.Web.UI.Control.DataBind()   at System.Web.UI.WebControls.Repeater.CreateItem(Int32 itemIndex, ListItemType itemType, Boolean dataBind, Object dataItem)   at System.Web.UI.WebControls.Repeater.CreateControlHierarchy(Boolean useDataSource)   at System.Web.UI.WebControls.Repeater.OnDataBinding(EventArgs e)   at System.Web.UI.WebControls.Repeater.DataBind()   at System.Web.UI.Control.DataBindChildren()   at System.Web.UI.Control.DataBind(Boolean raiseOnDataBinding)   at System.Web.UI.Control.DataBind()   at System.Web.UI.Control.DataBindChildren()   at System.Web.UI.Control.DataBind(Boolean raiseOnDataBinding)   at System.Web.UI.Control.DataBind()   at Orion_ResourceContainer.DataBind()   at Orion_SummaryView.OnInit(EventArgs e)   at System.Web.UI.Control.InitRecursive(Control namingContainer)   at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)   at System.Web.UI.Page.ProcessRequest(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)   at System.Web.UI.Page.ProcessRequest()   at System.Web.UI.Page.ProcessRequestWithNoAssert(HttpContext context)   at System.Web.UI.Page.ProcessRequest(HttpContext context)   at ASP.orion_summaryview_aspx.ProcessRequest(HttpContext context)   at System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()   at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)

                  SolarWinds Orion Network Performance Monitor 9.0 SP2 © 1995-2008 All Rights Reserved

                    • Re: How to un-install NTA trial
                      mark wiggans
                                                                           

                      To remove NTA you need to do the following:

                      • Uninstall NTA
                      • Delete the c:\inetpub\solarwinds directory
                      • Rerun the Website portion of the config wizard

                      That should get rid of NetFlow that it is making your website unusable.

                                                                                                                             
                        • Re: How to un-install NTA trial
                          rsprim

                          Mark,


                          How do you get rid of the NTA fields added to the Netperfmon database?


                          Robert

                            • Re: How to un-install NTA trial
                              mark wiggans


                              Mark,

                              How do you get rid of the NTA fields added to the Netperfmon database?

                              Robert

                               

                               

                              If you are trying to delete all of the NetFlow data from your database the easiest way is to stop both of the NetFlow services on your Orion server, open the Database Manager and expand the NetPefMon database tree. Double click on the FlowStats table and click on "Query". Clear the contents of the query window, select "Read-Write (Results can be edited) and type "TRUNCATE table FlowStats" into the query window and click on "refresh". This should remove the NetFlow data from your database.