3 Replies Latest reply on Sep 17, 2008 3:36 AM by rajivbahl

    Error while running configuration wizard for NPM 9.0

      Everytime i run the configuration wizard for NPM v9.0 i get error. Following is the detail from the ConfigurationWizard log file 2008-08-19 09:28:29,851 [6] ERROR ConfigurationProgressScene - Exception while configuring plugin Orion Network Performance Monitor component SolarWinds Universal Device Poller. System.Security.Cryptography.CryptographicException: The length of the data should be a multiple of 16 bytes.    at System.Security.Cryptography.ProtectedMemory.Protect(Byte[] userData, MemoryProtectionScope scope)    at SolarWinds.JobEngine.Security.JobEngineCredentialHandler.LoadCredentials(Byte[]& protectedUser, Byte[]& protectedPass)    at SolarWinds.JobEngine.Security.JobEngineCredentialHandler.GetHashedCredentials(String& hashedUsername, String& hashedPassword)    at SolarWinds.ConfigurationWizard.Plugin.Orion.OrionMainPlugin.LoadJobEngineCredentials(IOrionConfigHost host)    at SolarWinds.ConfigurationWizard.Plugin.Orion.OrionMainPlugin.ConfigureJobEngine(IOrionConfigHost host, ConfigurationLogDelegate log)    at SolarWinds.ConfigurationWizard.Plugin.Orion.OrionMainPlugin.ConfigureCustomPolling(IOrionConfigHost host, ConfigurationProgressDelegate progress, ConfigurationLogDelegate log)    at SolarWinds.ConfigurationWizard.Plugin.Orion.OrionMainPlugin.DoConfigure(IOrionConfigHost host, IComponentInfo component, ConfigurationProgressDelegate progress, ConfigurationLogDelegate log)    at SolarWinds.ConfigurationWizard.Plugin.Common.OrionConfigPlugin.SolarWinds.ConfigurationWizard.Common.IOrionConfigPlugin.DoConfig(IOrionConfigHost host, IComponentInfo component, ConfigurationProgressDelegate progress, ConfigurationLogDelegate log)    at SolarWinds.ConfigurationWizard.Host.ConfigurationProgressScene.DoConfigForComponent(IOrionConfigHost host, Int32 componentId)  I have to uncheck the SolarWinds Universal Device Poller service to complete the configuration wizard.   Am i doing anything wrong ???