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Unable to start SNMP TRAP Service

scottb613 over 15 years ago

Hi,

NEWB at installing Orion - I have more experience with HPOV...

Windows Server 2003 X64

Orion Version 9

In my services window - I see two entries for "SNMP Trap" service... One looks like it belongs to Orion - the other - the generic windows service... I am unable to start either... I have uninstalled and re-installed the windows service several times... No complaints on the install... When I try to start it - I get "ERROR 2 The system can not find the specified file"

Again - I re-installed the windows service numerous times - no change - error #2...

I see the executable for it in the Windows directory...

I also checked the services file in the etc directory - to check for conflicts...

Help !!!

: )

Thanks,
Scott

0 mark_wiggans over 15 years ago

Is the SNMP trap service enabled in local services?
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0 scottb613 over 15 years ago in reply to mark_wiggans

Hi Mark,

Thanks for the quick response...

In the Services Control Panel - it is set to start "manual"...

I have set to automatic and performed a reboot...

I have tried to start it manually via the push button...

That's when the error and neither way works...

Is that where you are talking about seeing if it "enabled" ???

Sorry - I am a Solaris guy...

Thanks,

Scott
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0 mark_wiggans over 15 years ago in reply to scottb613

click Start button, then go to Control Paneland run Add or Remove Programs applet. On Add or Remove Programs dialog, click Add/Remove Windows Components to open Windows Components wizard.
click on the Management and Monitoring Tools (make sure that you do not select or clear, tick or untick its check box to change the existing selection), and then click Details.
Select and tick the check box of Simple Network Management Protocolor SNMP feature.
Click OK. Also click Next. SNMP service will be installed on the system. You may be required to insert the Windows setup disc.
SNMP will start automatically after installation. But it’s recommended to verify the service status from Services in Control Panel, and if it’s stopped, you can start the SNMP service from there.
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0 scottb613 over 15 years ago in reply to mark_wiggans

Hi Mark,

Thanks again - tried that numerous times...

No complaints on install or removal...

Same problem - after installing again...

This is strange...

The SNMP Trap executable is right where its supposed to be...

It just fails to start with an error 2...

The only dependency is to the event log - and - thats enabled too...

Thanks,
Scott
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0 mark_wiggans over 15 years ago in reply to scottb613

At this point I would recommend opening a ticket - forms.netsuite.com/.../externalcasepage.nl
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0 mark_wiggans over 15 years ago in reply to mark_wiggans

You might also try running through the Configuration Wizard to see if that helps. Start-> Programs->SolarWinds Orion-> Configuration Wizard
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0 scottb613 over 15 years ago in reply to mark_wiggans

Hi Mark,

Already tried that too...

Thanks for the help...

I'll try opening a ticket...

Thanks,
Scott
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0 drevlan over 15 years ago in reply to scottb613

Hi Scott,

I'm having the same issue that you're having. Please let me know if you got it working after opening a ticket as I'd be interested to know what the workaround was.

Thanks

Andrew
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0 mark_wiggans over 15 years ago in reply to drevlan

In that case the snmp service changed to run under the local system. A reinstall as local admin resolved the issue.
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0 drevlan over 15 years ago in reply to mark_wiggans

Thanks for the lightning fast reply Mark. It seems I may need to open a support ticket as well as uninstalling and re-installing the SNMP server under local admin has no effect in my case, in fact I get the error when trying to reinstall SNMP as it tries to start the service during install and fails.

Thanks again
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