We have IP Monitor 8.5 installed to monitor our environments.
we make use of the ADO-QA to monitor our database to ensure that the database is up and running.
we have oracle database in our environment.
the issue i have is that if the listener for the database is down the monitor is not able to identify it and does not send out an alert and we are unable to identify the issue with the database.
Does anyone know of what the issue is??? is it a bug in IP Monitor v8.5 or is there something that i am doing wrong here.