IPMonitor returning odd values for Disk Space poll

Hello jtopping, That's a might bit abnormal, and I can't say why it's doing that (right now). Can I ask a favor? Can you please do the following: Navigate to: ipMonitor Web UI > Configuration Tab > SNMP Monitor Wizard Use the following oid against your win2k3 sp2 server: 1.3.6.1.2.1.25.2.3.1 Can you post the following values for the 11.2 TB drive? hrStorageType hrStorageAllocationUnits hrStorageSize hrStorageUsed hrStorageAllocationFailure Thanks!

 Sorry for the delay...this totally slipped my mind

Here you go:

hrStorageTypes.4 (1.3.6.1.2.1.25.2.1.4)

4096

-2042278145

191075255

0

 seems to me 11.2TB is too big of a drive for this size of an integer...need more bits...long unsigned int? :-)

Was just about to start a new post about this when I came across this thread, which pretty much sums up what I'm seeing with one of my drivespace monitors.  The main differences for me though are that the server is Win2k8 and the drive isn't a local drive, it's SAN-attached.

The drivespace information when reported using SNMP was just like the original poster, so I went ahead and configured it to use WMI instead.  Although the results looked better, they're still inconsistent with the information that Windows is showing.  If you look at the properties of the drive in Windows you see:

• Used: 7,777,052,868,608 bytes (7.07 TB)
• Free: 3,217,932,333,056 bytes (2.92 TB)
• Capacity: 10,994,985,201,664 bytes (9.99 TB)

However, the results reported in ipMonitor are showing the following:

• Used: 11,249,321 MB (10.73 TB)
• Free: 3,068,859 MB (2.93 TB)
• Capacity: 14,318,180 MB (13.66 TB)

So the free space reported is just about dead-on, but the used and total capacity are being reported as about 3 TB too large.  Any ideas as to why ipMonitor would be reporting these inconsistent values?  Thanks.

We would need to see what SNMP is returning.  Having that said, can you try the instructions in Peter Cooper's first post and let us know what you get?

Thanks,

Chris Foley - SolarWinds - Support Specialist
Support:  866.530.8040  |  Fax: 512.857.0125
network management simplified  |  solarwinds.com

Sure, here they are:

hrStorageType: hrStorageTypes.4 (1.3.6.1.2.1.25.2.1.4)
hrStorageAllocationUnits: 4096
hrStorageSize: -1610644737
hrStorageUsed: 1922946578
hrStorageAllocationFailure: 0

Thank you.

We are having the same problem.  Is there any resolution for this?

Hello Udsaxman and co,

The problem is due to the fact that the number of allocation units exceeds the maximum number supported by the Host-Resources MIB, which is 2147483648 (2^31). 

In order to get around this limitation, you would need to switch to SNMP Informant which supports integers as high as 4294967296 (2^32).  First you need to install the SNMP Informant-STD free client on the remote system.  It can be downloaded from here:

http://www.wtcs.org/informant/download.htm

Once it is installed, restart the SNMP service on that system in order for it to load the new dll.

Now edit the Monitor and switch the "Communication Type" to "SNMP (Informant)".  Reselect the Drive and click Apply.

Let me know if this helps,

Chris Foley - SolarWinds - Support Specialist
Support:  866.530.8040  |  Fax: 512.857.0125
network management simplified  |  solarwinds.com

Do you have solution for 500 TB size of volume , 4096 Byte allocation unit ???

Which SNMP agent  works good for you for this volume size?

///Mahendra