When running 8.5 i am trying to run a .cmd after a monitor goes down and an alert is triggered. the account i am using to connect is in the domain admins group along with the local admins group for the server i am trying to remotely run the .cmd on. the domain account was also expressly added at the folder level. in all cases it is granted full control yet i keep getting the error below. any ideas/suggestions?
i am monitoring a web page with just a basic http monitor. i can restart the www service automatically no problem so i know the account is connecting and has rights on the server. i just cannot run the .cmd for some reason.
Alert Error: Access rights are insufficient. The test failed.
here are the general details of the alert.
| Executable Name | cmd.exe |
| Directory | \\servername\sharedfolder\ |
| Startup Directory | d:\foldername\ |
| Credential for Alerting | ipmonitor credential |
| Set Environment Variables | |
| Send Failure Notifications | |
| Failure Command Line | cmd i want to run.cmd |
