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Custom fields missing from Dashboard Group Level1,2,3

Hi

I have this problem also where the groupings no longer show the custom fields.

I have noticed that since migratating the SQL database to a standalone
server:
 
Scenario:
I display all devices on my main page categorised by Region and City
(based on custom property editor)
 
I filter like Location like %EMEA_% for example.
I group by Level1 (Region) and Level2 (city) that divides my main page
into 3 sections for NA, EMEA and Asia.
 
I notice now that my Level1,2,3 drop downs are missing the custom fields
hence some of the pages are broken and list all devices by region code
and no longer by city.
 
So, simply Grouping section does not see my custom node properties.

Help!

Ken

  • try updating the custom property schema.  To do this:

    open the custom property editor

    right click on an empty part of the toolbar and select customize.

    select the commands tab.

    scroll down through the list of commands until you see update report schemas.

    drag the update report schemas item up to an empty space on the toolbar

    close the customize dialog box.

    click the new icon you just created on the toolbar to update the schema.

     

    Not sure if this is your fix or not but it has fixed some previous problems.

  • Hi I already tried that but no joy.


    The custom properties are availalble when creating reports but the Grouping drop down has shrunk and does not show any custom properties.


  • We had same issue - seemed to happen after I restarted the server which hosts SQLServer. Followed your suggestion and I'm now able to see custom properties in the Grouping drop down list in Orion web.

    Question: Do I need to run this "update report schemas" each time we restart the SQL backend ?