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NetFlow Traffic Analyzer (NTA)

Forum Error during upgrade to v3

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Error during upgrade to v3

klomper2007 over 15 years ago

When installing the Netflow v3 SLX - I get the following error during the configuration:

Error while executing script - Subquery returned more than 1 value. This is not permitted when the subquery follows =,!=, <, <=, >, >= or when the subquery is used as an expression.

The statement has terminated

Anyone know what to do?

0 jeff.stewart over 15 years ago

I get the same! I put a case in with SW today and have heard nothing. Orion is still down and I'm waiting to hear back. I'll post as soon as I hear something.
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0 davidmaltby over 15 years ago in reply to jeff.stewart

We have already worked with a few customers and have a fix for this issue. We plan to have a hotfix to correct this issue right away.

Thanks,
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0 bbusbey over 15 years ago

We have the same error too!

Help!
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0 mark_wiggans over 15 years ago in reply to bbusbey

We have a test fix available, if you have not contacted support already please do so.
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0 leemcclendon over 15 years ago in reply to mark_wiggans
We have released a hotfix that fixes this issue.

Error while executing script--Subquery returned more that 1 value

You can downloaded it here: ftp://ftp.solarwinds.net/NetFlow/Hotfixes/v3/HF1/Netflow-3.0-Update.zip.
Description
The problem occurs when upgrading Solarwinds Orion NetFlow installations that have IP Address Groups that overlap (i.e. some IP addresses match more than one IP Address Group).
Instructions
The zip file contains NetFlow-3.0-Update.exe. Extract this executable and run it to install the fix.
Run the configuration wizard to complete the upgrade to Solarwinds Orion NetFlow 3.0.

The full download of Solarwinds Orion NetFlow 3.0 has also been updated to include this fix. If you download the full installer for Solarwinds Orion NetFlow 3 after the date of this post, you do not need the hotfix.
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