3 Replies Latest reply on Sep 23, 2009 9:13 PM by Peter.Cooper

    ipMonitor 7.5 license problem

      We have an ipMonitor 7.5 running in one of our clients’ servers to monitor an entire telecommunication platform. There was some issue with this server, that the license was lost.The log from the license:[1201117045] Ticks(72343) Check(22) Ret(Error(8,2): CANNOT READ FILE)
      [1201632321] Ticks(73062) Check(22) Ret(Error(8,2): CANNOT READ FILE)
      [1201641831] Ticks(9583406) Check(22) Ret(Error(8,2): CANNOT READ FILE)
      [1201641888] Ticks(9639687) Check(22) Ret(Error(8,2): CANNOT READ FILE)
      [1201641924] Ticks(9676375) Check(22) Ret(Error(8,2): CANNOT READ FILE)
      [1201642404] Ticks(10156343) Check(22) Ret(Error(8,2): CANNOT READ FILE)
      [1201642464] Ticks(10216109) Check(22) Ret(Error(8,2): CANNOT READ FILE)
      [1201642607] Ticks(76203) Check(22) Ret(Error(8,2): CANNOT READ FILE)
      [1201642734] Ticks(203390) Check(22) Ret(Error(8,2): CANNOT READ FILE)
      [1201647191] Ticks(4660500) Check(22) Ret(Error(8,2): CANNOT READ FILE)
      [1201671115] Ticks(28584421) Check(22) Ret(Error(8,2): CANNOT READ FILE)
      [1201671187] Ticks(28655906) Check(22) Ret(Error(8,2): CANNOT READ FILE)
      [1201671351] Ticks(28820640) Check(22) Ret(Error(8,2): CANNOT READ FILE)
      [1201673358] Ticks(30827765) Check(22) Ret(Error(8,2): CANNOT READ FILE)
      [1201675534] Ticks(33003031) Check(22) Ret(Error(8,2): CANNOT READ FILE)
      [1201841984] Ticks(199463031) Check(22) Ret(Error(8,2): CANNOT READ FILE)
      [1201842080] Ticks(199559718) Check(22) Ret(Error(8,2): CANNOT READ FILE)
      [1201842754] Ticks(72218) Check(22) Ret(Error(8,2): CANNOT READ FILE)
      We had this same problem with another server. We were suggested that we downloaded the LicenseRepair.exe. This time was no exception we downloaded the LicenseRepair.exe to make the same procedure, but the programs displays: "The program is too big to put it on the memory.Can anyone help us with this?

      We already opened a case with solawinds, but our support contract for this license expired.