2 Replies Latest reply on Dec 18, 2007 7:06 AM by abarnes

    Engineer's Toolset v9.x problems

      After installing and activating.

      I try to manage the shared credentials database…I get error “The application has encountered a critical error and must close. Please restart the LaunchPad”I cannot run Network Performance Monitor…will not add nodes.I cannot access settings in IP Network Browser…does nothing. 

      Try to access Shared Credentials in IPBN and get Run-Time error ‘-2147024894 (80070002).

      Cannot install hotfix2 ...Error: -1612

        • Re: Engineer's Toolset v9.x problems

          Are you logged in with an administrator account?  With all the things that you are able to do, it sound very likely that the account that you are using does not have enough permissions.  Try using an administrator acccount so that we can rule out permission issues.  You may also try to do an reinstall, but use our newest version 9.2 that just came out this week.  It is addresses many customer issues.

           Let us know your results.