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NTA 2.2 - Orion Website Error

aLTeReGo over 16 years ago

When searching for a "NetFlow Endpoint" by "IP Address", I expand IP/hostname, expand router, and click on the router interface, I get the following error

Orion Website Error
An error has occurred with the Orion website.

Additional Information
System.ArgumentException: Path does not point to a compatible legacy resource.
   at SolarWinds.Orion.Web.ResourceTemplate.InitLegacy(String physicalPath, String& myTitle, String& upgradePath)
   at SolarWinds.Orion.Web.ResourceTemplate..ctor(String virtualPath, IEnumerable`1 interfaces)
   at SolarWinds.Orion.Web.ResourceTemplate.CreateLegacy(String virtualPath, IEnumerable`1 requiredInterfaces)
   at Orion_ResourceContainer.ResourcePlaceHolder_DataBind(Object sender, EventArgs e)
   at System.Web.UI.Control.OnDataBinding(EventArgs e)
   at System.Web.UI.Control.DataBind(Boolean raiseOnDataBinding)
   at System.Web.UI.Control.DataBind()
   at System.Web.UI.Control.DataBindChildren()
   at System.Web.UI.Control.DataBind(Boolean raiseOnDataBinding)
   at System.Web.UI.Control.DataBind()
   at System.Web.UI.WebControls.Repeater.CreateItem(Int32 itemIndex, ListItemType itemType, Boolean dataBind, Object dataItem)
   at System.Web.UI.WebControls.Repeater.CreateControlHierarchy(Boolean useDataSource)
   at System.Web.UI.WebControls.Repeater.OnDataBinding(EventArgs e)
   at System.Web.UI.WebControls.Repeater.DataBind()
   at System.Web.UI.Control.DataBindChildren()
   at System.Web.UI.Control.DataBind(Boolean raiseOnDataBinding)
   at System.Web.UI.Control.DataBind()
   at System.Web.UI.Control.DataBindChildren()
   at System.Web.UI.Control.DataBind(Boolean raiseOnDataBinding)
   at System.Web.UI.Control.DataBind()
   at Orion_ResourceContainer.DataBind()
   at Orion_Netflow_EndpointDetails.OnInit(EventArgs e)
   at System.Web.UI.Control.InitRecursive(Control namingContainer)
   at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)

Any ideas?

0 dperdue over 16 years ago

We have seen one other report of this error today. We are looking into it. Can you go to Admin->Manage Views, select NetFlow Endpoint View and attach a screenshot of the resource layout for this view?
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0 aLTeReGo over 16 years ago in reply to dperdue

You know I'm always good for a screenshot :)
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0 dperdue over 16 years ago in reply to aLTeReGo

We have isolated this to the Traffic History resource (an old resource from 1.0 that we removed in 2.0 due to performance). Try removing that resource from the view.
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0 aLTeReGo over 16 years ago in reply to dperdue

Wow, that seems to solve the problem nicely. Thanks!

On a related note, I have nothing but a broken image in the "Unique Visitors" resources for all endpoints. Is this a problem unique to me?
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0 dperdue over 16 years ago in reply to aLTeReGo

We have a work-around for this. We are working on a hotfix now.
To get this working you need to run the following:
<.NET framework 2.0 path>\regsvcs.exe -exapp -appname:"SolarWinds Orion NPM" "<path-to-NTA-folder>\NetflowCOMInterop.dll"
For instance, on my system this is:
C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\regsvcs.exe -exapp -appname:"SolarWinds Orion NPM" "c:\program files\solarwinds\orion\netflowtrafficanalysis\NetflowCOMInterop.dll"
Update: corrected the path from my system to add the "v2.0.50727"
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0 aLTeReGo over 16 years ago in reply to dperdue

Ahh, that's much better! Registering "NetflowCOMInterop.dll" solved the problem.

You guys are really on top of it. Thanks again for all your help.
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0 chris.conway over 16 years ago in reply to aLTeReGo

yep, worked for me too!
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0 hoffa over 16 years ago in reply to dperdue

Didn't work for me. Registration ran without errors as described but the website still can't show "Unique visitors". Even more disturbing is that this error appears under "Top 10 Applications" when viewing Netflow Interface details. This is more troublesome for me than missing counties.

/Fredrik
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