This discussion has been locked. The information referenced herein may be inaccurate due to age, software updates, or external references.
You can no longer post new replies to this discussion. If you have a similar question you can start a new discussion in this forum.

NTA 2.0 Service will not start

I just installed NTA 2.0 And the netflow service will not start.

I get the two errors below.

Installing the performance counter strings for service SolarWinds failed.


Service cannot be started. System.ComponentModel.Win32Exception: The process cannot access the file because it is being used by another process
at System.Diagnostics.PerformanceCounterLib.RegisterFiles(String arg0, Boolean unregister)
at System.Diagnostics.PerformanceCounterLib.RegisterCategory(String categoryName, PerformanceCounterCategoryType categoryType, String categoryHelp, CounterCreationDataCollection creationData)
at System.Diagnostics.PerformanceCounterCategory.Create(String categoryName, String categoryHelp, PerformanceCounterCategoryType categoryType, CounterCreationDataCollection counterData)
at SolarWinds.Orion.Common.SWPerfMonCounters.CreateCounters()
at SolarWinds.Orion.NetFlow.AppContext.CreatePerformanceCounters()
at SolarWinds.Orion.NetFlow.AppContext.Initialize()
at SolarWinds.Orion.NetFlow.Service.NetFlowService.OnStart(String[] args)
at System.ServiceProcess.ServiceBase.ServiceQueuedMainCallback(Object state)

For more information, see Help and Support Center at



Help