• State Not Answered
  • Locked Locked
  • Replies 2 replies
  • Subscribers 283 subscribers
  • Views 481 views
  • Users 0 members are here
Options
Related
This discussion has been locked. The information referenced herein may be inaccurate due to age, software updates, or external references.
You can no longer post new replies to this discussion. If you have a similar question you can start a new discussion in this forum.

Node triggered a down alert but node was up

feltonlewis

I'm looking to figure out why an alert was triggered on a node stating that the node was down but the node was up.  It's a Windows server and we polled this node via WMI and ICMP.

Anyone else ever have this happen?

  • 0

    I just started looking for answers to this same question. I'm new to SolarWinds. We have a number of nodes in our environment triggering this alert. I'm able to ping the device in question from the polling engine, which is strange because failure of ICMP is supposed to be how this alert is triggered. I'll circle back here if I find some useful information.

  • FormerMember
    0 FormerMember

    We have had similar issues in the past.  I found that resetting the performance counters solved the problem.  Use an elevated command prompt, cd to windows\system32 and issue a lodctr /R command.  Do the same in window\syswow64.  Next, issue a WINMGMT.EXE /RESYNCPERF command, then reboot.

SolarWinds solutions are rooted in our deep connection to our user base in the THWACK® online community. More than 195,000 members are here to solve problems, share technology and best practices, and directly contribute to our product development process.

SolarWinds Customer Success Center Certification Media Vault Link Accounts
About THWACK Blogs For Government Edit Settings Free Tools & Trials
Legal Documents Terms of Use Privacy California Privacy Rights Security Information
©2024 SolarWinds Worldwide, LLC. All Rights Reserved.